Sales Administration and Support

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others. _

Are you ready to make your next career move to join our team as **Sales Administration and Support**in Mexico, City?

As our next Sales Administration and Support you will perform back-office tasks, which help the salesperson to spend more time with customer. This role supports sales in making tenders and orders, creating the order / contract / equipment in SAP and maintaining the customer data in CRM and SAP.

**_Responsibilities include, but are not limited to: _**- Supports salespersons in back-office tasks (tenders, orders, documents, equipment - SAP, Tendering tool and CRM) and customer inquiries.- Maintains customer data and hierarchies in SAP + CRM as instructed by salesperson or key account manager.- Monitors the leads and new opportunities in CRM and assigns them to right person.- Follows up the customer’s approval of designs and lay-out drawings.- Maintains sales and tendering tools and master templates as instructed by sales manager / product manager.- Responsible for invoicing and monitoring of overdue payments (in some FL’s).- Provides reports and summaries for sales, marketing, installation, delivery, finance managers etc.- Assists in general office tasks.- Customer relationship management.- Supports in organizing customer visits, tasks and events

**HIRING REQUIREMENTS**:
**Bachelor's degree in administration, Business or related field.?**At least 3 years of experience in a similar role.**Good knowledge of Microsoft Office (Excel the most)**Good Level of English**Great communication skills**Experience with customer care**

**What can KONE offer you?**
- We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation: _
- We value your authentic self _
- Diversity, equity and inclusion is embedded in our strategy and values _
- Collaborative, creative and supportive work environment _
- Passionate about safety, quality and innovation _
- We care about the communities where we live and work _

**_Just some of our many benefits include: _**
- Competitive salary _
- Opportunities to learn and grow _
- Comprehensive health and wellness plan for the entire family _
- More benefits than required by law _

**Come share your passion and energy to make a positive impact at KONE for our customers and your career**
- We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. _
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us, and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices, and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. _
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. _