Senior Associate, Technology Experience

At Nextiva, we create connected communication tools that help businesses stay in touch with their customers and teams. Over 100,000 companies rely on Nextiva for phone service and customer management tools. We're not your parent's phone company. Founded in 2008, Nextiva took on the trillion-dollar telecom industry and succeeded in changing the game by making technology more accessible and affordable for everyone. Companies solve their toughest challenges using our VoIP innovations and signature Amazing Service®. Today, Nextiva is the fastest-growing, privately held provider of cloud communications. We don't study industry trends; we create them. Business leaders look to Nextiva to equip their teams in the office and while working from home. Nextiva is not just a tech company — we're the backbone of the economy. By joining our global team, you're saying yes to an opportunity to be part of a tech company with massive growth potential and exciting opportunities ahead. **We're actively looking for amazing people like you to join our team** The goal of Nextiva's Global Technology Experience (TechEX) team is to ensure that Technology team members have a consistently positive experience as part of a cohesive global team and that the Nextiva employer brand continues to gain strength in the global markets in which we operate. Nextiva Technology strives to create a diverse, creative, highly engaged global workforce known in each location as a selective employer who provides a great work experience and opportunities for growth and development in a challenging and fast-paced, but fun environment. The Senior Associate for Technology Experience assists the TechEX team in ensuring these objectives are met. **Key Responsibilities**: - Working with members of the TechEX team, coordinates Nextiva's participation in Meetups, Conferences, Events (Hosting, organizing speakers and topics). - Motivates technologists to develop technical content to engage technical audiences. - Coordinates participation of Technology team members in external Engineering-related community events (Meetups, Conferences, local user groups, etc.). - Collaborates with Marketing, Talent Acquisition and Technology Leadership to deliver the Technology Experience Brand. - Assists in the coordination and engagement of technology team members in all Technology initiatives. - Ensures appropriate representation of the Nextiva Technology brand internally and externally. - Develops documentation to enable team members to successfully enjoy the technology experience. - Assists with centralized engagement activities and initiatives within a specific location. - Delivers Technology Onboarding in Mexico, making it as fun and interesting as possible. - Assists with troubleshooting and provisioning of endpoint hardware. - Provides administrative support and assist with office management related activities. - Performs other related duties as required. **Qualifications**: - Bachelor's degree with a major in marketing, business, computer science, information technology or related field. - At least 2 year's of experience in technology, marketing or similar. - A high degree of creativity and "out-of-the-box" thinking. - Able to execute on multiple projects simultaneously in fast-paced environments. - Strong writing, communication, and presentation skills. - Interest in a software engineering or product development environment. - Empathy for others and willingness to work for the common goal. - Confidence to represent the Nextiva brand. **So, why Nextiva?** Nextiva is a trailblazer in the Voice over IP (VoIP) and Unified Communications as a Service (UCaaS) industries. We're outpacing our competitors, and it's an exciting time to join our team. If you're looking to join a fast-paced tech company with massive potential, Nextiva is the place for you. Our 1,000+ team members worldwide embrace our promise of Amazing Service. We're passionate about upholding our energetic culture of forward-thinking, caring, and simplicity. Nextiva seeks diverse individuals who share our values and vision to help take us to the next level. Nextiva provides an impressive benefits package and has a resilient company culture. Glassdoor named us one of the Best Places to Work in 2020 nationwide. Employees rate Nextiva a 4.9/5 on Comparably, and we've earned many more accolades along the way. - Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. _Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit _USCIS_. - #LI-AL1_