Measurement & Insights Intern

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

LI-Hybrid

Team Overview:
We are looking for a highly motivated intern interested in technology, data analytics, AI, social listening tools, data storytelling, and communications. This role offers a unique opportunity to help build the Measurement and Insights capability for Communications globally at one of the fastest-growing tech companies.

In this position, you will focus on leveraging data to support various areas across the organization. Your responsibilities will include conducting in-depth analyses, maintaining up-to-date databases, developing measurement strategies for projects and objectives from the ground up, checking data quality reports, and staying informed about new AI developments that can enhance efficiency.

DiDi’s Global Measurement and Insights team, part of Central External Affairs, is responsible for capturing and analyzing everything said about the brand in social and traditional media via social listening tools, to then process the information through various systems to provide a visual representation of how the brand is perceived in the outside world. The team’s goal is to offer timely data that guides strategy development, sets OKRs, and supports case analyses to help teams be more data-driven and efficient.

This position reports to our Measurement and Insights Manager, and you'll have the opportunity to collaborate closely with various departments across the organization, including External and Internal Communications, Marketing, Policy, Safety, Government Affairs, and more. This role offers an excellent opportunity to gain valuable experience and make a meaningful impact early in your career.

Role Responsibilities:

- Coordinate the efforts of maintaining our measurement systems optimized.
- Generate data reports to shed light on the media environment for local teams.
- Read our data reports to spot any potential areas of opportunity.
- Keep our areas websites updated with the latest information.
- Understanding our systems to be able to deliver basic training to different team members.
- Generate materials that can help teams understand our metrics better (infographics, ppts, glossaries, etc).
- Keep tabs on the areas deliverables, trackers, calendarization, and prioritizations to make sure we are working to our highest potential.

Role Qualifications:

- Studying a Bachelor's Degree in Economics, Social Sciences, or related topics.
- Essential to have strong Spanish and English communication skills.
- Knowledge of data analysis and statistical programs (desirable)
- Data-driven mindset for data analysis and data visualization.
- Interest in measurement, metrics development, social listening tools, AI, data analysis, technology, and communications.
- Organized, results-oriented
- Empathic team player, willing to learn many new skills and systems.

EEO Statement:

- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

**We are committed