Pre Arrival Vacation Planner

hace 3 días


Cancún, México The Palace Company A tiempo completo

The Palace Company es un grupo hotelero líder en México con presencia internacional, reconocido por ofrecer experiências de lujo a través de marcas como Palace Resorts, Moon Palace Resorts, Le Blanc Spa Resorts y Baglioni Hotels & Resorts. Con más de 14,000 colaboradores, nos distinguimos por nuestro servicio excepcional, innovación constante y compromiso con el desarrollo de nuestro talento.

Si deseas formar parte de una empresa sólida, con oportunidades de crecimiento y un entorno de trabajo colaborativo, te invitamos a postularte y unirte como PRE ARRIVAL VACATION PLANNER

Objetivo:

- Garantizar la venta de los servicios de Spa, Golf, Tours y Transfer a través de un contacto previo de acuerdo a los objetivos establecidos por el departamento y asegurar la respuesta oportuna en las ligas de Tours Info y Teetimes con base en los protocolos establecidos.

Funciones:

- Contacta al socio con tiempo de anticipación para realizar la labor de venta por medio de correo y/o llamada telefónica.
- Atiende cualquier solicitud relacionada al departamento a través de la Aplicación y del chat de Palace Resorts.
- Ejecuta la captura en el sistema de las reservaciones para el seguimiento y cierre de la venta.
- Mantiene una comunicación efectiva con los departamentos involucrados para el seguimiento a peticiones especiales por parte del socio.
- Realiza una llamada de cortesía una vez que el socio se encuentra en la propiedad y brinda asistencia en caso de ser requerida.
- Asigna las solicitudes de Información de Tours y Transfer para su seguimiento.
- Ejecuta las reservas de beneficios incluidos del socio ya durante su estancia.

**Requisitos**:

- Experiência mínima de 6 meses
- Preparatoria concluida
- Conocimientos en ventas

Prestaciones:

- Fondo de ahorro 10.5%
- Caja de ahorro
- Comedor de colaboradores
- Vales de despensa
- Uniformes
- Transporte

Tipo de puesto: Tiempo completo

Beneficios:

- Caja de ahorro
- Servicio de comedor
- Vales de despensa

Lugar de trabajo: Empleo presencial


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