Na Ecommerce Order Management Specialist

hace 2 semanas

Monterrey, México Lenovo A tiempo completo

**General Information**:

- Req #
- WD00076303
- Career area:

- Supply Chain
- Country/Region:

- Mexico
- State:

- Nuevo León
- City:

- Monterrey
- Date:

- Wednesday, December 18, 2024
- Working time:

- Full-time

**Additional Locations**:

- Mexico - Nuevo León - Monterrey
- Mexico - Nuevo León - Monterrey

**Why Work at Lenovo**:

- We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

**Description and Requirements**:
**Position Description**:

- Drive change and efficiencies for the NA inside sales organization as well as analysis and implementation of improved processes and best practices.
- Responsible for managing post-sales requests and activities for large corporate accounts, such as unique customer reporting, returns, concessions, billing adjustments and post ship issues (short ship, DOA), and drive all requests to a timely resolution.

**Position Requirements**:

- Problem solving skills
- Customer Service Experience
- Communication skills (verbal/written/listening)
- Organizational skills/detailed-oriented
- Self-starter
- Team player
- Ability to multitask and adapt quickly to change

**Additional Locations**:

- Mexico - Nuevo León - Monterrey
- Mexico - Nuevo León - Monterrey
- Mexico
- Mexico - Nuevo León
- Mexico - Nuevo León - Monterrey ,
- Mexico - Nuevo León - Monterrey

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