Desktop Support Associate

hace 7 días

Guadalajara, México NTT DATA A tiempo completo

**Req ID**: 294773

We are currently seeking a Desktop Support Associate - Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
- NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara.
Location: Guadalajara, Jalisco. Mexico.

**Requirements**:

- Availability to work 45 hours per week
- Interest in working on Afternoon/Night shifts
- Advanced English
- Looking to work in IT Environment
- 6 months of experience in Customer Service

We Offer:

- Competitive salary
- Grocery Tickets - 12% of base salary
- 30 days of Christmas bonus
- 10 days of vacations
- 50% Vacation bonus
- Savings Funds
- 5 personal days per year
- Medical insurance (You and your family)
- Life insurance
- Dental Insurance
- Discounts with selected Optics
- Opportunity to grow in the company

Activities
- General L1 support for hardware and MS Office packages
- Answer technical support calls providing and escalating to other support groups
- Document troubleshooting steps and detailed description of the customer incidents and requests
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

**About NTT DATA**

**NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

  • Desktop Support

    hace 2 semanas

    Guadalajara, México Cognizant A tiempo completo

    **Job Summary****Responsibilities**- Oversee the daily operations of desktop support to ensure timely and effective resolution of technical issues.- Provide expert guidance and support to team members to enhance their technical skills and problem-solving capabilities.- Collaborate with IT teams to implement and maintain desktop support systems and...

  • Desktop Support Associate-helpdesk

    hace 4 semanas

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).- NTT DATA, Inc. currently seeks a Helpdesk Associate - Part Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco. Mexico.**Requirements**:- Availability to work 45 hours per week- Interest in working on...

  • Desktop Support Associate-helpdesk

    hace 2 semanas

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: 342345 We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). - NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest...

  • Desktop Support Associate-helpdesk

    hace 1 semana

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: 342362 We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). - NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest...

  • Desktop Support Associate-helpdesk

    hace 17 horas

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: 330833 We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). - NTT DATA, Inc. currently seeks a Helpdesk Associate - Part Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest...

  • Desktop Support Associate-helpdesk

    hace 2 semanas

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).- Diagnoses and troubleshoots Level 1 problems encountered with personal computers hardware, software and peripherals.- Answers the helpdesk line and responds to users requests regarding computer systems- Acknowledges...

  • Desktop Support Associate-helpdesk

    hace 2 días

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: 328935 We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). **Req ID**: 328935 We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). **NTT DATA Services is currently looking for a Helpdesk Associate...

  • Desktop Support Associate-helpdesk

    hace 7 días

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, México (MX-MEX), Mexico (MX).- Diagnoses and troubleshoots Level 1 problems encountered with personal computer hardware, software and peripherals.- Answers the help desk line and responds to users' requests regarding computer systems.- Acknowledges...

  • Desktop Support Associate

    hace 4 semanas

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a Desktop Support Associate (Part Time) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).- Diagnoses and troubleshoots Level 1 problems encountered with personal computers hardware, software and peripherals.- Answers the helpdesk line and responds to users requests regarding computer systems- Acknowledges...

  • Desktop Support Associate

    hace 17 horas

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: 344383 We are currently seeking a Desktop Support Associate (Part Time) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). - Diagnoses and troubleshoots Level 1 problems encountered with personal computers hardware, software and peripherals. - Answers the helpdesk line and responds to users requests regarding computer systems -...