Seasonal Legal Declaration Drafter

Join the New Frontier Immigration Law team and help change the lives of 1 million undocumented immigrants in the USA. Our mid-sized law firm in Phoenix, AZ is committed to humanitarian-based immigration and finding innovative solutions for seemingly impossible problems.

Are you ready to join one of the fastest-growing law firms in the US, where incredible opportunities await? Here, we don’t just offer a job: we provide an environment that challenges you to become the best version of yourself.

Learn more about New Frontier Immigration here.

Learn more about our CEO/Founder Hillary here.

Learn more about our Core Values here.

**Seasonal Details**

This is a 6 month seasonal role. After 6 months, there **_will_** opportunity to join our team as a Legal Assistant based on business needs and determined by your performance.

**Role Objective**

We are seeking a Seasonal (6 month) Legal Declaration Drafter to join our team. In this role, you will play a crucial role in crafting powerful declarations and cover letters that support our clients' immigration cases. You'll be working closely with clients, conducting interviews, and translating their experiences into compelling narratives that address all legal elements required by USCIS. In this role, you will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

**_ _**Success Attributes**
- You are a skilled writer with a passion for crafting compelling narratives
- You have a deep understanding of immigration law and USCIS requirements
- You are empathetic and able to build rapport with clients from diverse backgrounds
- You can balance emotional sensitivity with the ability to meet deadlines and high-volume demands
- You are detail-oriented and can ensure all legal elements are addressed in declarations
- You embody our firm's values and are committed to making a difference in immigrants' lives
- Customer orientation and capacity to adapt/respond to different types of characters

**Responsibilities**
- Handle high amounts of incoming calls
- Draft immigration forms
- Identify and evaluate customers’ needs to deliver satisfaction
- Build sustainable relationships of trust through open and interactive discussion
- Provide accurate, valid and comprehensive information by using the right methods/tools
- Manage and update assigned cases monthly
- Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Go the extra mile to engage customers
- Interview clients to gather information about their experiences with human trafficking, domestic violence, or other hardships
- Draft detailed, first-person declarations that address all legal elements required for specific immigration benefits
- Craft persuasive cover letters summarizing declarations and linking elements to associated immigration benefits
- Collaborate with supervising attorneys to revise and refine declarations and cover letters
- Meet tight deadlines in a high-volume work environment
- Utilize drafting software to enhance efficiency
- Maintain a high level of empathy and professionalism when dealing with sensitive client information
- Emotional resilience to handle potentially traumatic client stories

**Requirements**:

- 3+ years of experience working in family-based immigration law or equivalent legal writing experience
- Background as a paralegal, law clerk (attorney pending bar admission), or licensed attorney
- Exceptional legal writing skills with a strong attention to detail
- Fluency in English; fluency in Spanish highly preferred
- Proficiency in Microsoft Word and comfort with learning AI-assisted drafting tools
- Strong interpersonal skills and the ability to conduct sensitive interviews
- Ability to work independently and manage multiple projects in a remote environment
- English fluency, able to read, write and speak with complete ease and near perfection
- Shift days, hours and Phoenix, Arizona (USA) time zone: Monday to Friday - 8:00 AM to 5:00 PM (1 hour lunch)
- Some proven customer support experience
- Strong phone administration skills and active listening capabilities
- This position is work from home and requires you to have reliable high-speed internet and a reliable computer, headset, microphone and video camera

**Compensation**

$20,000 - $22,000 MEX Pesos per MONTH

**Application Steps**

We want you to be excited about coming to work every day. If this opportunity sparks your enthusiasm and aligns with your professional aspirations and personal values, we can't wait to connect with you

**Step 4.** If there is a mutual Culture fit based on the screening, you will receive an invitation to interview with the department Hiring Manager.