Operations and Customer Service Manager
hace 5 días
Job responsibilities:1. Lead the operation team to undertake the customer's customs clearance, warehousing, delivery and other service needs in Mexico;2. Coordinate and deal with the cooperation between external and internal operation links, and timely solve the problems or risks occurring in the business links;3. Sort out the company's business process and service standards, and conduct business training, echelon training and workflow management for the operation team;4. Implement process monitoring, emergency problem handling and risk prevention based on the company's process specifications;5. Design and optimize the company's product solutions based on customer needs, and create mature and competitive service products;6. Complete other tasks assigned by superiors;Job requirements:1, College degree or above, logistics management, customs declaration and international freight forwarding, transportation international trade, foreign trade English, business English and other related majors are preferred;2, About 5-10 years of business operation and management experience in international freight forwarding and other related fields;4, Good communication skills and team management skills;5, Careful work, strong sense of responsibility, strong sense of service and team spirit, strong ability to work under pressure, quick and positive response;6, Native, with legal status, good English listening, speaking, reading and writing skills;
-
Customer Operations Manager
hace 2 días
Ciudad de México Percepta A tiempo completoAt Percepta, we bring first-class service across each market we support. As a _**Customer **_**Operations Manager**_ in **Mexico City**, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. **What You’ll Be Doing** The Customer Operations Manager, under the...
-
Customer Operations Manager
hace 17 horas
Ciudad de México Percepta A tiempo completoAt Percepta, we bring first-class service across each market we support. As a _**Customer **_**Operations Manager**_ in **Mexico City**, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.**What You’ll Be Doing**The Customer Operations Manager, under the...
-
Sales and Customer Service Excellence Manager
hace 2 días
México PlacidWay A tiempo completoWe are seeking a forward-thinking and driven Sales Operations Manager to spearhead our Customer Care and Operations Team. This pivotal role is designed for those passionate about blending the art of sales with the science of operational excellence, ensuring both customer service brilliance and impressive sales revenue growth. **Core Responsibilities**: -...
-
Sales and Customer Service Excellence Manager
hace 17 horas
México PlacidWay A tiempo completoWe are seeking a forward-thinking and driven Sales Operations Manager to spearhead our Customer Care and Operations Team. This pivotal role is designed for those passionate about blending the art of sales with the science of operational excellence, ensuring both customer service brilliance and impressive sales revenue growth.**Core Responsibilities**:-...
-
Customer Operations Manager
hace 2 semanas
Ciudad de México People Data Group A tiempo completo**Location**: Mexico City (Hybrid)**Industries**:B2B SaaS Platform, Fintech, PaymentsCompensation Details**Salary**: $85,000.00 MXN monthly**Variable Pay**:Equity Package**Other Benefits**:Health insuranceFlexible vacationLearning stipend**Key Challenges**- Own merchant launch: manage handoff from Sales, define launch plans, lead training and enablement.-...
-
Operations and Industrial Customer Service Manager
hace 2 semanas
Colonia Lomas de Chapultepec, México ENGIE A tiempo completo**Operations and Industrial Customer Service Manager** **Join ENGIE Mexico and be a protagonist in the energy transition!** We, the 98,000 collaborators of ENGIE, are present on every continent. We rely on our unique integrated model to accelerate growth in renewable energies, develop flexible assets, operate gas and electricity infrastructures, and support...
-
Customer Operations Norla
hace 1 semana
Ciudad de México Bayer A tiempo completo**Customer Operations NORLA** **YOUR TASKS AND RESPONSIBILITIES** - Customer Relationship, Manage and Coordinate the Operations for the relevant segment, enabling them to utilize systems, processes and internal relationships to execute order and supply management assuring the correct execution of O2B process until the invoicing and the correct month closure...
-
Customer Operations Manager
hace 2 semanas
Ciudad de México Rappi A tiempo completo¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos!¿Quieres saber por qué Rappi?- ️ VEMOS OPORTUNIDADES donde otros ven problemas;- ️ VEMOS CERCANIA donde otros ven distancia;- ️ VEMOS ADRENALINA donde otros ven...
-
Operations Manager, Vcs, Customer Service
hace 2 semanas
Edo. de México Servicios Comerciales Amazon M A tiempo completoBachelor’s Degree in a quantitative field (industrial engineering, business administration, economics, statistics)- 4+ years of experience as a people manager, managing multiple large teams; performance management; employee relations, hiring and developing team members; experience in managing at all levels.- 2+ years of experience in project management...
-
Customer Care Manager
hace 1 semana
Ciudad de México Viasat, Inc. A tiempo completoAbout us:One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an...
