Customer Service Representative

hace 1 semana

Guadalajara, México Support Zebra A tiempo completo

**Industry**:HR Solutions - Specializing in Risk Management, Employee Benefits, and Payroll Services

At Supportzebra, we value the role of a _**Bilingual Customer Care Ambassador**_ as a crucial part of our team. As a fluent English and Spanish speaker, you'll be the first point of contact for our Spanish-speaking clients, handling their inquiries, resolving concerns, and providing guidance on HR solutions. Your proactive communication and problem-solving skills will be instrumental in ensuring client satisfaction. If you're ready to take on this vital role, we want you on our team

**Responsibilities**:

- Assist with benefits enrollment, temporary ID cards, and 401k matters.
- Provide login assistance for various technology platforms.
- Address payroll concerns, including direct deposit, PTO, W2/W4, and payroll deductions.
- Handle HR grievances and escalate as needed.
- Build strong relationships with clients, fostering trust and loyalty.

**Preferred Qualifications**:

- Good communication skills (verbal, listening, and written) in English and Spanish.
- High attention to detail and strong problem-solving skills.
- Tech-savvy with the ability to navigate various systems.
- A background in administrative or HR work is desirable.

**Experience**:

- CSR/BPO: 1 year (required)

Expected Start Date: 27/09/2024

  • Customer Service Representative

    hace 4 semanas

    Guadalajara, México Tata Consultancy Services A tiempo completo

    Job Role: Customer service representative Job Description: - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices

  • Customer Service Representative

    hace 1 semana

    Guadalajara, México Frontier A tiempo completo

    We are hiring for Customer Service Representative in Guadalajara, Jalisco, Mexico.**About the job**:**Responsibilities & Duties**- Maintain all necessary files and administrative paperwork required to respond to client and management requests.- Serve as a liaison between our customers and vendors maintaining all relationships always keeping our culture and...

  • Customer Service Representative

    hace 4 semanas

    Guadalajara, México Wipro A tiempo completo

    **Bilingual customer service representative****$15000 - $17000 Mensual**Customer Service Representative:- Education:High School / GED- Experience:0- 6 months minimun, in Customer Service- Skills Required:Good communication skills, good analytical skills, typing speed of min 30 wpm with 90% accuracy- Roles & Responsibilities:Ensure accurate resolution of...

  • Customer Service Representative

    hace 1 semana

    Guadalajara, México Wipro A tiempo completo

    **Bilingual customer service representative** **$15000 - $17000 Mensual** Customer Service Representative: - Education: High School / GED - Experience: 0- 6 months minimun, in Customer Service - Skills Required: Good communication skills, good analytical skills, typing speed of min 30 wpm with 90% accuracy - Roles & Responsibilities: Ensure accurate...

  • Customer Service Representative

    hace 2 días

    Guadalajara, México Tata Consultancy Services A tiempo completo

    Role: Customer Service Representative Role Type: Full time, On-site Location: Guadalajara, Mexico • Advanced proficiency in English Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers’ perspective showing empathy. • Active...

  • Customer Service Representative

    hace 3 semanas

    Guadalajara, Jal., México Tata Consultancy Services A tiempo completo

    Role: Customer Service Representative Role Type: Full time, On-site Location: Guadalajara, Mexico Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers' perspective showing empathy. • Active listening to fully engage the customer...

  • Customer Service Representative

    hace 3 semanas

    Guadalajara, México Alfa Talent A tiempo completo

    **Customer service representative bilingue PRESENCIAL**Empresa distribuidora de componentes electrónico**Funciones**: Llamadas entrantes de clientes, brindar seguimiento de su compra, resolver dudas, levantar reportes de tickets- Horario: Lunes - Viernes 8 am a 5 pm_- Dirección: Anillo Periférico, Por la ITESO_**Ofrecemos**$17,000 mensualesPrestaciones...

  • Customer Service Representative

    hace 3 semanas

    Guadalajara, México Alfa Talent A tiempo completo

    **Customer service representative bilingue PRESENCIAL**Empresa distribuidora de componentes electrónico**Funciones**: Llamadas entrantes de clientes, brindar seguimiento de su compra, resolver dudas, levantar reportes de tickets- Horario: Lunes - Viernes 8 am a 5 pm_- Dirección: Anillo Periférico, Por la ITESO_**Ofrecemos**$17,000 mensualesPrestaciones...

  • Customer Service Representative-

    hace 2 días

    Guadalajara, Jalisco, México Helpware A tiempo completo

    Customer Service RepresentativeAbout UsHelpware is a technology-driven American company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best in class value-adding...

  • Customer Service Representative

    hace 4 semanas

    Guadalajara, México Alfa Talent A tiempo completo

    **Customer service representative bilingue PRESENCIAL**Empresa distribuidora de componentes electrónico**Funciones**: Llamadas entrantes de clientes, brindar seguimiento de su compra, resolver dudas, levantar reportes de tickets- Horario: Lunes - Viernes 8 am a 5 pm_- Dirección: Anillo Periférico, Por la ITESO_**Ofrecemos**$14,500 - 17,000...