Customer Service Representative

hace 5 días


Tlaquepaque, México FixityEDX A tiempo completo

Skills:

- Excellent English and Spanish communication skills
- Proven Customer Support experience or experience as Client Service Representative
- Ability to appreciate the customers perspective showing empathy.
- Active listening to fully engage the customer with their concerns.
- Ability to multi-task
- Computer and online navigating capability to multi-task during customer interactions with multiple systems and resources
- Understand policies and procedures and communicate them professionally to the customer.
- Acknowledging and resolving customer complaints/concerns
- Listen to customers’ concerns, maintain a positive attitude and calmly respond to customers’ complaints, issues and questions
- Resolve customers’ concerns and answer customers’ questions to your best ability
- Able to manage stressful situations in customer Service

**Requirements**:

- Minimum High school Diploma
- Minimum 06 months of Customer Service Experience
- Advanced English Proficiency
- Full time schedule availability

Tipo de puesto: Tiempo completo

Sueldo: $11,533.74 - $21,363.49 al mes

Beneficios:

- Descuentos y precios preferenciales
- Seguro de gastos médicos mayores
- Seguro de vida
- Vales de despensa

Puede trasladarse/mudarse:

- 45070 Tlaquepaque, Jalisco: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)

Experiência:

- Customer Service: 1 año (Obligatorio)

Idioma:

- English (Obligatorio)

Lugar de trabajo: Empleo presencial



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