Senior Manager Production

**Career Area**:
Manufacturing

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**SENIOR MANAGER PRODUCTION - CIENEGA DE FLORES**:
**Role Definition**
Manages the day-to-day operations of all shifts of a large facility or multiple manufacturing facilities.

**Responsibilities**
- Managing staffing, development, and performance management programs for operations staff; managing, motivating, and developing management team.
- Overseeing operations activities, ensuring that safety, and schedules and performance requirements are met and system resources are used effectively.
- Driving improvements for overall operations performance and implementing production safety, cost, and quality control mechanisms.
- Ensures the compliance of all regulatory guidelines and forges a safe and sound manufacturing environment.

**Skill Descriptors**
Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.

Level Extensive Experience:

- Interprets results of quantitative and statistical tools and explains results to others.
- Communicates key benefits of a quality management process.
- Conducts and directs quality reviews.
- Develops expertise in quality assurance tools, techniques, and standards.
- Develops quality assurance processes based on Six Sigma, ISO 9000 or Baldrige principles.
- Develops programs for motivating employees to meet or exceed quality goals.

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.

Level Working Knowledge:

- Approaches a situation or problem by defining the problem or issue and determining its significance.
- Makes a systematic comparison of two or more alternative solutions.
- Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns.
- Identifies the major forces, events and people impacting and impacted by the situation at hand.
- Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions.

Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.

Level Extensive Experience:

- Updates stakeholders on potential changes; re-negotiates requirements as necessary.
- Identifies the critical goals and tasks required to meet daily objectives.
- Develops contingency plans or to improve processes and to avoid problems before they occur.
- Evaluates linkages and interrelationships when prioritizing multiple responsibilities.
- Manages conflicting priorities effectively.
- Tracks the implementation of plans closely to ensure that desired outcomes are achieved.

Level Working Knowledge:

- Identifies opportunities to enhance performance, e.g., practice assignments, training, shadowing.
- Ensures performance goals, checkpoints, and feedback focus on behaviors.
- Provides documented input to formal performance review conducted by manager.
- Observes individual performance and provides fair and objective feedback.
- Uses formal and informal rewards and recognition programs for employees.

Manufacturing Operations: Knowledge of manufacturing operations; ability to perform day-to-day operations of a manufacturing plant or facility for products.

Level Extensive Experience:

- Monitors organizational adherence to policies and procedures.
- Facilitates communications across departments to ensure a smooth workflow in the plant or facility.
- Evaluates the risks and safety hazards present in manufacturing operations.
- Recommends key industry benchmarks of manufacturing operations and relates to own organization.
- Supervises daily operations to ensure production targets and forecasts are achieved.
- Employs tools and techniques for anticipating demand and assuring capacity.

Manufacturing Safety: Knowledge of manufacturing safety; ability to identify work-related hazards and perform necessary activities to meet regulatory requirements for the safety and protection of workers, environment and site.

Level Extensive Experience:

- Consults on the use of new tools and techniques for safety protection.
- Performs safety inspections to assure compliance with OSHA requirements.
- Designs and implements emergency response processes