Visa Assistant

**Overview**:
Hiring Path:

- Custom Announcement (not open to the public)

Security Clearance Required:
Public Trust - Background Investigation

Appointment Type

Temporary

Appointment Type Details:

- Definite not to Exceed 5 years

Marketing Statement:
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Summary:
The U.S. Consulate in Tijuana is seeking eligible and qualified applicants for the Non-Immigrant Visa Assistant in the Consular Section.

Supervisory Position:
No

Relocation Expenses Reimbursed:
No

**Duties**:
The Nonimmigrant Visa (NIV) Assistant performs a wide range of consular duties associated with delivering nonimmigrant visa (NIV) services, in accordance with the NIV unit’s standard operating procedures and established visa processing guidelines. Incumbent performs data-entry, document review, correspondence, passport manifesting, visa printing, and other general office work. Customer service focus is essential in a visa unit that addresses applicants in person daily. The position requires a high-level of attention to detail to spot trends or potential issues and escalate those as necessary. The job holder is fully cross trained to function in any role as required by visa demand and scheduling.

**Qualifications and Evaluations**:

- Requirements:

- Education Requirements:
Completion of High School is required.- Evaluations:

- You will be evaluated against the qualifications and requirements in this vacancy announcement.
- You may be asked to complete a pre-employment language or skills test.
- **
- Qualifications:
**Experience**:
**Language**:
Good working knowledge of English is required (this may be tested).

Good working knowledge of Spanish is required (this may be tested).**Skills And Abilities (All these may be tested)**:
**Benefits and Other Info**:

- Benefits:

- Agency Benefits:
The U.S. Mission offers a competitive compensation and benefits package for local employees.

For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.
- Other Information:
**HIRING PREFERENCE SELECTION PROCESS**:
**HIRING PREFERENCE ORDER**
- Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran*
- AEFM / USEFM
- Foreign Service (FS) on Leave without Pay (LWOP) and Civil Service (CS) with reemployment rights**
- IMPORTANT: US citizen Eligible Family Member (USEFM) applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”) preferably Member Copy 4, Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

**This level of preference applies to all FS employees on LWOP and CS with re-employment rights back to their agency or bureau.

For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.

**ADDITIONAL EMPLOYMENT CONSIDERATIONS**

**About**:

- Announcement Number:

- Tijuana-2025-01
- Hiring Agency:

- Consulate Tijuana
- Position Title:

- Visa Assistant (Non-Immigrant) - Open to USEFMs Only (97312811)
- Open Period:

- 08/05/2025 - 08/19/2025 Format MM/DD/YYYY
- Vacancy Time Zone:

- GMT-6
- Series/Grade:

- FP - 1415 7
- Salary:

- Not Specified
- Work Schedule:

- Full-time - The work schedule for this position is: Full Time (40 hours per week).
- Promotion Potential:

- FP-7
- Duty Location(s):
**1** Vacancy in
- Tijuana, MX
- Telework Eligible:

- No
- For More Info:

- HR Section_
- 000-000-0000_