Mca Customer Care

hace 2 semanas

Tlaquepaque, México Hewlett Packard Enterprise A tiempo completo

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.

We’re solving the world’s most complex challenges, and our people are at the forefront of progress. In a Sales role at HPE, you’ll play a part in building the future - one big idea at a time. You’ll be selling HPE products, services, software, or solutions to customers, both directly and indirectly. Working at HPE, you’ll have the resources to develop your talent and creativity. Are you ready to unleash your potential?

Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence. Provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction, product safety issues, complaints with the company and/or its representatives, and complaints regarding an authorized dealer or channel.

**How you will make your mark**:

- Applies** **basic foundation of a function's principles, theories and concepts to assignments of limited scope.
- Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience.- Acts as team member by providing information, analysis and recommendations in support of team efforts.
- Exercises independent judgment within defined parameters.

**About you**:

- Typically a Bachelor's degree or equivalent experience and/or 1-2 years related experience or Master's degree.
- Basic knowledge in the field of Customer Relations. Demonstrated verbal communication and customer service skills.
- Knowledge of microcomputer hardware, basic
- level knowledge of operating systems software.
- Demonstrated writing/correspondence skills.

Join us and make your mark

**We offer**:

- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?

Then let’s stay connected

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

1115101

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office

  • Customer Care Representative

    hace 1 semana

    Tlaquepaque, México Wipro A tiempo completo

    Hi, Guadalajara! Wipro Technologies is looking for your talent!Who are we?**Wipro**, a leading global information technology, consulting and business process services company, is looking for your talent to join into one of our projects.We are specialists in technology consulting, design, engineering and operations, and we help our clients realize their...

  • Order Management and Customer Care Internship

    hace 2 semanas

    Tlaquepaque, México Hewlett Packard Enterprise A tiempo completo

    Order management and customer care internshipThis role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.**_Responsibilities: _**Apprentice includes students working at the company who are enrolled in apprenticeship programs in association with their university. College Interns are university students who are...

  • Order Management and Customer Care Internship

    hace 1 semana

    Tlaquepaque, México Hewlett Packard Enterprise A tiempo completo

    Order management and customer care internship This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **_ Responsibilities: _** Apprentice includes students working at the company who are enrolled in apprenticeship programs in association with their university. College Interns are university students who...

  • Order Management and Customer Care Internship

    hace 5 días

    Tlaquepaque, México Hewlett Packard Enterprise A tiempo completo

    Order management and customer care internship This role has been designated as ‘Office’, which means you will primarily work from an HPE office. **_ Responsibilities: _** Apprentice includes students working at the company who are enrolled in apprenticeship programs in association with their university. College Interns are university students who are...

  • Bilingual Customer Care Specialist

    hace 2 semanas

    Tlaquepaque, México Nielsen A tiempo completo

    At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep...

  • Customer Care Representative

    hace 1 semana

    Tlaquepaque, México Hewlett Packard Enterprise A tiempo completo

    Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world. Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and...

  • Global Member Compensation Accounting Manager

    hace 1 semana

    Tlaquepaque, México Herbalife A tiempo completo

    Overview:STATEMENT:The Manager, Global Member Compensation Accounting (MCA), coordinates with the MCA team around the world and is responsible for ensuring that all escalations related to member payments are resolved properly and timely. The Manager, Global MCA, also acts as the Center of Excellence for Member Compensation payments and assist Controllership...

  • Customer Success Manager

    hace 4 semanas

    Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo

    **Position**:Customer Success ManagerArrow Electronics is looking for a Customer Success Manager to join our team in Guadalajara! This position will be part of our Digital business, where a strategic mindset and interaction with team members across the globe is essential; with a special focus on delivering the best service experience to our customers.**What...

  • Analista de Fulfillment y Customer Care

    hace 3 días

    Tlaquepaque, México FOXCONN GDL A tiempo completo

    Educación: Profesionista egresado de Ingeniería y/o Comercio Exterior o afín. - Experiência: 2 años en el área de fulfillment (manejo de personal, servicio al cliente, tráfico, compras y logística, así como procesos de planeación estratégica). - Conocimiento en Excel intermedio-avanzado. - Comunicación con cliente interno y externo. - Análisis...

  • Customer Engagement Management Advisor

    hace 1 semana

    Tlaquepaque, México Hewlett Packard A tiempo completo

    This role is essential in driving the success of our customer experience goals, a cornerstone of our company’s mission. By executing key business operations activities to support the order management and invoicing process, this position ensures that every order is handled with precision, efficiency, and care. From processing customer orders and performing...