Claims Analyst

hace 7 días

Ciudad de México Zurich Insurance A tiempo completo

**Claims Services Analyst**

**Education and experience**:

- Bachelor's degree or High School Diploma or Equivalent and 2 or more years of experience in the Customer Service or Transactional Operations area

**Knowledge**:

- Intermedite English
- Intermediate excel proficiency (pivot table, conditional formatting, formulas, among others)
- Reading comprehension skills

**Preferred**:

- Insurance background
- Strong verbal and written communication skills
- Experience working in a high-volume, production environment

**Key Accountabilities**:

- Enters or retrieves policy information and inputs non-routine entries and transactions.
- Accesses various systems to input data and compiles information and reports for internal customers.
- Provides technical rating and policy issuance for routine to moderately complex transactions in support of underwriting.
- Interacts with Zurich staff to obtain and provide necessary information in order to resolve issues and provide timely, accurate service to attract and retain profitable business.
- Works on assigned lines of business and maintains an in-depth understanding of 2 or more lines of business.
- Assists underwriting teams by computing rates and premiums for policies.
- Rates and issues lines of business for supported business units.
- Identifies types of risks and associated exposures for standard (e.g. guaranteed cost) coverages.
- Identifies and enters exposures, classes, coverages, limits for guaranteed cost/schedule rated policies and standard endorsements; performs issuance.
- Reviews, identifies and categorizes loss data and loss thresholds (e.g. Large losses, maximum single loss, valuation dates) for standard (e.g. guaranteed cost) policies.
- Electronically processes routine to moderately complex insurance submissions using internal computer systems.
- Understands state and bureau policy reporting requirements. Understands rate approval process and appropriately leverages rate maintenance tools to ensure appropriate rates and forms editions are applied.
- Performs self-check of own work to ensure accuracy and reconciles discrepancies.
- Processes all work within department standards and can articulate key compliance impacts (e.g. rate effective and form edition dates).
- Provides trouble shooting and problem solving for standard rating and policy issuance transactions.
- Receives claims information, manages data entry and coordinates among all relevant parties as per the assigned process/ claims protocol. Maintains, manages and controls Policy, Premium, and Claims data in global administration tools and ensures data quality

**Who we are**

Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. It’s a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.

So be challenged. Be inspired. Help us make a difference.

At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age, or disability.

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