Associate Solution Owner

**About the AstraZeneca**

AstraZeneca is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies.

As a high-performing team, we are united and motivated by our shared purpose - to push the boundaries of science to deliver life-changing medicines. We come to work each day to make a difference - to patients, society, and our company.

Here you will experience a fast paced and agile environment as we continue to support the business on a journey of evolution and growth, driven by new, exciting technology and digital innovations. It’s challenging and sometimes demanding, and that’s why we love it.

**The Associate Solution Owner** is a key role on the GCO (Global Commercial Operations) Omnichannel Delivery team, who is responsible for translating business requirements that describe enabling functionalities in a customer journey engagement into actionable instructions for a team of cross-functional channel configuration specialists.

The Associate Solution Owner will document and refine requirements by leveraging AZ defined collaboration tools and documentation templates. The Associate Solution Owner should also look to develop standard process documentation and training material, as well as identify operational process improvement opportunities by leveraging knowledge gained through their regular participation in the delivery process.

**Core Job Requirements**:

- Serve as the resource responsible for documenting comprehensive requirements necessary for a team of delivery resources to enable an omnichannel campaign.
- Work in both a hands-on manner in creating omnichannel campaign delivery requirements within AZ tools and templates, while also collaborating with cross-functional channel configuration specialists as necessary.
- Ensures comprehensive functionality build and validation is in place to define a campaign is ready to deploy.

**Experience**:

- ** 3-5 years** of relevant work experience****:

- _Experience engaging with technical/operational resources to provide instructions on executing campaigns across a variety of marketing platforms _
- Conceptual understanding of relational databases
- Documenting user stories for technical requirements.
- Knowledge or experience with Agile ways of working

**Skills** **and Competencies**:

- Using Work Management tools
- Working with Marketing Campaign Management tools
- Working with CMS and Web Analytics tools
- Working with Customer Data Platforms for Campaign Orchestration
- Working with Tagging and Metadata configuration tools
- JIRA Atlassian
- Confluence
- Modular Content Tools Hands-on utilization of Marketing Technology for campaign build and orchestration.
- Project Management Experience

**Preferred**
- Experience within Healthcare/Pharmaceutical industry
- Scaled Agile Framework (SAFe) & Waterfall Projects

**Why AstraZeneca?**

At AstraZeneca when we see an opportunity for change, we seize it and make it happen, because any opportunity no matter how small, can be the start of something big. Delivering life-changing medicines is about being entrepreneurial - finding those moments and recognising their potential. Join us on our journey of building a new kind of organisation to reset expectations of what a bio-pharmaceutical company can be. This means we’re opening new ways to work, pioneering cutting edge methods and bringing unexpected teams together.

**So, what’s next**

Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.

**Where can I find out more?**

**AstraZeneca is an equal opportunity employer.**

Strong English communication skills required.

Positions are open to Mexican Citizens and official residents of Mexico.

Location: Guadalajara (hybrid - _Expectation of working in the office 3 days a week)_
- When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working give us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility._