Product Experience Designer

As a Product Experience Designer, you will focus on crafting visually compelling and systematically consistent user experiences that empower frontline workers, operations teams, and back-office operators. You'll design intuitive, user-centered interfaces that help organizations manage critical workflows with precision and confidence, while building and maintaining the design system foundations that ensure scalable, cohesive experiences across our platform.

Working in our AI-forward design environment, you'll leverage cutting-edge AI tools to accelerate research synthesis, rapidly explore and test design concepts, and streamline design-to-code workflows. You'll collaborate closely with UX strategy, product managers and developers to refine designs and validate them through usability research to ensure they meet real-world needs. As a key contributor to our evolving design system, you'll have the unique opportunity to shape our design foundations by managing component libraries, establishing design tokens, and creating scalable patterns that will define our product experience for years to come.

You'll need to be self-directed, proactive, curious about emerging tech, and confident in making design decisions that balance user needs with systematic consistency and complex business requirements. Critical thinking and problem solving are vital to success in this role, especially when determining how to extend our design system to meet new use cases while maintaining coherence. If you thrive in solving intricate design challenges with AI as your design partner, building scalable design systems, and pushing for the best systematic experience over the easiest solution—this is the role for you.

**Drive the User-Centered Design Process**
- Translate and harmonize research to wireframes, prototypes, and high-fidelity UI using our established design system components and patterns.
- Build high-fidelity interactive prototypes, either within Figma or utilizing industry AI build tools, to validate interactions and flows while maintaining design system consistency.
- Develop intuitive user flows and responsive design solutions that leverage and extend our component library.
- Leverage AI design tools to rapidly generate and iterate on concept variations within design system constraints
- Document design decisions and contribute to team-wide design system guidelines and governance.

**Advocate for the User**
- Challenge assumptions and push for solutions that prioritize user needs while maintaining systematic consistency.
- Conduct usability tests and gather user feedback to inform both individual design decisions and broader design system evolution.

Synthesize research findings into actionable improvements using AI-assisted pattern recognition and analysis tools for both specific features and reusable components.
- Ensure experiences and interfaces are accessible and inclusive (WCAG AA), contributing to design system accessibility standards.

**Shape the Emerging Design System**
- Collaborate with the UX and Technology teams to define core components, patterns, and guidelines as we establish our design foundations.
- Ensure consistency in typography, color systems, and UI components while the system matures.
- Manage and maintain component libraries in Figma, ensuring consistency, organization, and accessibility across all design system elements.
- Utilize AI-powered documentation and auditing tools to maintain up-to-date component guidelines and usage patterns
- Define and refine design tokens (color, typography, spacing, etc.) that create systematic consistency across products.
- Create new components and variants when existing patterns don't meet user needs, following established design system principles.
- Conduct regular audits of design system usage and component effectiveness, identifying opportunities for improvement.
- Advocate for design system adoption across teams and help educate colleagues on its value and usage.

**Collaboration & Innovation**
- Test, iterate, refine - Work in rapid cycles, validating ideas with real users.
- Use AI-driven tools - Explore and integrate AI-powered design and research technologies to enhance efficiency and insights.
- Collaborate with engineers to ensure design feasibility and smooth implementation.
- Lead AI tool integration - Explore, implement, and optimize AI-powered design tools including research synthesis, concept generation, design-to-code platforms, and automated documentation systems
- Share AI workflow learnings with team members and contribute to establishing best practices for AI-enhanced design processes

**Requirements**:

- 3+ years of experience in UX/UI/Product Design, preferably with B2B and SaaS products.
- Self-motivation & autonomy - You thrive in taking initiative to move projects forward.
- Critical thinking and courage - You're comfortable questioning decisions and advocating for the best possible user experience. You are comfortable with learning an