Cloud Infrastructure Support Engineer

hace 4 días

Ciudad de México Cognizant A tiempo completo

At Cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. We are an extraordinary place to work, and we look for people who give new insights and experience a dynamic and growing environment. We promote an inclusive culture, valuing different perspectives and providing career growth and development opportunities. #WelcomeToCognizant

**RESPONSIBILITIES**
- Perform Cloud Infrastructure Support activities as part of the Firm’s Technical Infrastructure team.
- Work actively with technology teams to analyze and resolve issues related to AWS, GCP.
- Identify defects, discrepancies, and trends by ways of troubleshooting.
- Infrastructure support of products and systems to enable automation and help improve and achieving efficiency.
- Understand the regional dependencies and drive the regional technical requirements.
- Meet regulatory obligations. Internal & External Audits, privilege management (re)certification.
- Incident management and reporting of production outages, root cause analysis & follow-ups.
- Build and maintain relationships with various GS technology and business organizations.
- Contribute to the technical understanding and promotion of new and existing standards, solutions, and tools.
- Local change management and incident management representation for critical infrastructure products
- Interface directly to the local client base, executing their requirements within a global framework.

**SKILL/EXPERIENCE**
- 3-5 years of experience in Cloud Support Engineer role.
- Strong understanding of AWS, Cloud infrastructure, Unix/Linux-based operating system, commands and utilities, as well as Configuration Management Tools.
- Experience of multiple AWS services: IAM, Lambda, ECS, S3, Security, VPC, Networking, Load Balancing, Monitoring & Audit.
- Experience with Infrastructure as code (IaC), Gitlab, Terraform.
- Understanding of one of the Scripting languages: Shell script or Python.
- Any relevant certifications on AWS to demonstrate an interest and experience in this field.
- Strong analytical and troubleshooting capabilities.
- ITIL and ITSM experience a plus.
- Excellent soft skills & Communication (Verbal and Written).
- Must be willing to work in rotational shifts.
- Ability to Multi task in high paced environment.
- Problem Solver and To-Do attitude, ability to face technical challenges and drive solution.
- Global clients facing Support team experience a plus.
- Able to work within a Global team, prior experience a plus.
- Having worked in environment supporting 10000+ servers a plus.
- Prior experience with Financial Institution a plus.
- Multiple Application Support Experience a plus.

Why Cognizant?

Improve your career with one of the largest and fastest-growing IT service providers worldwide.

Receive ongoing support and funding with training and development plans.

Have highly competitive benefits and salary packages.

Get the opportunity to work for leading global companies.

We are committed to respecting human rights and building a better future by helping your minds and the environment.

We invest in people and their well-being.

We build conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

At Cognizant we believe that our culture makes us stronger

  • Cloud Support Engineer

    hace 2 semanas

    Edo. de México KCTS GROUP Consultancy A tiempo completo

    IMPORTANT CONSULTANCY IS LOOKING FOR...- **CLOUD SUPPORT ENGINEER**_- **Requirements**:_- Bachelor’s degree in Information Technology, Computer Information Systems, Computer Science, or a related field.- 2-4 years of experience in Cloud Support Engineer role.- Strong understanding of AWS, Cloud infrastructure, Unix/Linux-based operating system, commands...

  • Cloud Support Engineer

    hace 2 semanas

    Edo. de México KCTS GROUP Consultancy A tiempo completo

    IMPORTANT CONSULTANCY IS LOOKING FOR... - **CLOUD SUPPORT ENGINEER**_ - **Requirements**:_ - Bachelor’s degree in Information Technology, Computer Information Systems, Computer Science, or a related field. - 2-4 years of experience in Cloud Support Engineer role. - Strong understanding of AWS, Cloud infrastructure, Unix/Linux-based operating system,...

  • Senior Cloud

    hace 2 semanas

    Ciudad de México INDI Staffing Services A tiempo completo

    A recruitment firm based in Mexico City is seeking a Senior Infrastructure & Cloud Engineer to lead the design and management of cloud infrastructure. The ideal candidate should have over four years of experience in infrastructure and cloud engineering, expertise in cloud platforms, and automation skills. This full-time position emphasizes flexibility and...

  • Senior Infrastructure

    hace 2 semanas

    Ciudad de México INDI Staffing Services A tiempo completo

    Job Title: Senior Infrastructure & Cloud Engineer At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting‑edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work. Overview of the role The Senior Infrastructure & Cloud...

  • Solution Engineer

    hace 1 semana

    Ciudad de México Microsoft A tiempo completo

    **Solution Engineer - Cloud & AI Infrastructure**: Mexico City, México, Mexico Date posted **Aug 29, 2025** - Job number **1863199** - Work site **Up to 50% work from home** - Travel **0-25**%** - Role type **Individual Contributor** - Profession **Technology Sales** - Discipline **Solution Engineering** - Employment...

  • Infrastructure Engineer

    hace 4 semanas

    Ciudad de México Sterlington, PLLC A tiempo completo

    **Job Type**: Contract**Location**: Remote - Europe, South America, Canada**Reports to**: Manager, Infrastructure, Engineering and Architecture**Role Overview**:**Key Responsibilities**:- Deliver initiatives against Sterlington's agreed roadmap of improvements across Microsoft Azure and Microsoft 365- Build, configure and optimize cloud-based infrastructure...

  • Aws Cloud Infrastructure Engineer

    hace 1 semana

    Ciudad de México Cognizant A tiempo completo

    At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place to Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and...

  • Cloud Infrastructure Engineer

    hace 3 semanas

    estado de méxico Hikru A tiempo completo

    2 weeks ago Be among the first 25 applicants Hikru is an international IT company, specializing in custom software development services. Our team of experts, headquartered in Costa Rica & LATAM, boasts an average of 18 years of experience, surpassing industry standards. Our client is a leading US‑based cloud services company specializing in end‑to‑end...

  • Cloud Developer

    hace 6 días

    Ciudad de México Cognizant A tiempo completo

    At Cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. We are an extraordinary place to work, and we look for people who give new insights and experience a dynamic and growing environment. We promote an inclusive culture, valuing different perspectives and providing career...

  • Cloud Infrastructure Lead

    hace 6 días

    Ciudad de México, CDMX Santander A tiempo completo

    CLOUD INFRASTRUCTURE LEAD Country: Mexico **WHAT YOU WILL BE DOING** As a **Cloud Infrastructure Lead **your mission may develop, implement, optimize, and maintain cloud-based solutions. You will be responsible for deploying and debugging cloud stacks, educating teams on new cloud initiatives, and ensuring our cloud computing systems meet the needs of our...