Delivery Management Lead

hace 7 días


Tlahuac, México BringIT A tiempo completo

Objective As a Delivery Management Lead, you will be responsible for providing day-to-day support to a team of direct reports while managing a small client portfolio of engagements. A successful DM at Bring IT can prioritize their schedule to assist with escalations, solution architecting, and recruiting support to ensure priorities are measured and handled. Main responsibilities / functions

As a Delivery Management Lead, you will perform the following activities and responsibilities: - Manage Customers relationship and escalations (2nd point of escalation) - Day to day direct reports management (PMs, Sr. BSAs and BSAs) - Manage day to day project execution done by external partners - Guide teams to deliver projects using the appropriate BringIT project management methodology - Own and drive Portfolio Review Weekly Meeting (Internal) - Accountable for Project Execution and Results which includes but no limited to: Plan Hours vs Actuals, On time delivery and quality - Own time tracker weekly review and approval/reject. - Own Resource to Project Allocation process - Own resource availability and give visibility to Sales Team about capacity - Provide performance reviews, training guidance - Make hiring decisions - Strong partnership and communication with support towers (PMO, Solutions, Shared Services and BringIT Care) as well as back-office team (HR, Finance) - Strong partnership and communication with external partners - US Implementation P&L - Invoicing Forecast (Milestone, Monthly and T&M).

Technical Requirements - Full ERP Certification in NetSuite is ideal or is working toward the ERP certification - Experience on Suite Success Methodology Desired Skills & Qualifications - Experience leading 10+ end-to-end NetSuite implementations - Accounting functional background (CPA or Operational) - Prior experience managing a team of 3+ direct reports including 1:1's, performance reviews and other people management activities - Ability to prioritize and use business etiquette to ensure communication and support are set up for internal teams and clients - Undergraduate degree in relevant field or MBA or equivalent work experience - Comprehensive understanding web technologies landscape and industry standards - Experience and knowledge of best practices surrounding ERP - Understand SDLC, project management methodology (Agile/Waterfall)


  • Service Delivery Manager

    hace 3 semanas


    Tlahuac, México Cognizant A tiempo completo

    **We’re hiring!** At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...


  • Tlahuac, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    6+ Years of general experience.- 3+ years of performance metrics, process improvement or lean techniques experience.- Completed Bachelor's degree.- Availability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.- 3+ years of employee and performance management experience.- English advanced fluency (C1+)A Delivery...


  • Tlahuac, México SoftwareOne A tiempo completo

    Job Function: Software & Cloud Services The role: The IT Asset Management Practice Lead SAP Consultant will be part of the SAP Professional Services Team. **IT Asset Management Practice Lead Oracle** - Scope: Full-time | Office: all Latam, prefered Mexico, Brazil & Colombia | Hybrid Model_ The IT Asset Management Practice Lead Oracle will be responsible...

  • Delivery Director

    hace 5 días


    Tlahuac, México NTT DATA A tiempo completo

    **Req ID**: 278601 We are currently seeking a Delivery Director to join our team in Mexico City, México (MX-MEX), Mexico (MX). Delivery Management Provides direction and guidance for administration and results for multiple departments within a function or work area. Translates business plans into objectives and exercises latitude in managing...


  • Tlahuac, México HSBC A tiempo completo

    -Job description **Data Governance Management** **Role purpose** **Data Governance Management jobs have responsibility for ensuring data assets are consumed, managed and governed in accordance with prevailing internal and external rules. Additionally, this job leads initiatives to embed and maintain a culture across HSBC where good data management...


  • Tlahuac, México HSBC A tiempo completo

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive...

  • Team Lead

    hace 2 semanas


    Tlahuac, México Kyndryl A tiempo completo

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAre you...


  • Tlahuac, México Expeditors A tiempo completo

    **公司描述**"We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.-...


  • Tlahuac, México Cisco Systems A tiempo completo

    **Who We Are** In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business. **What **You’ll** Do** The Service Management team at ThousandEyes plays a crucial role in...


  • Tlahuac, México Trinity Industries A tiempo completo

    **Trinity Industries** is seeking a **Release Management Engineer l**ocated in our **Querétaro office**. This role will be key in the release management life cycle working closely and collaboratively with Development, QA, Technical and Business teams to lead a sustainable release process. The Release Management Engineer will own the release management life...