Customer Success Specialist

hace 12 horas

Mexicali, México Equivity A tiempo completo

**Join Our Team as a Customer Success Specialist at Equivity**

At Equivity, we believe in creating a workplace where every team member thrives. We're seeking a passionate and dedicated Buyer Success Specialist to bring their unique talents to our collaborative and supportive environment.

**Your Impact**

In this role at Equivity, you'll nurture and manage our buyer database, building lasting relationships and keeping buyers engaged with the business acquisition process.

**What You’ll Do**:

- **
Buyer Database Management**: Develop and maintain the office’s buyer database, ensuring consistent communication and follow-up with prospective buyers.
- ** Relationship Building**: Establish and maintain strong, long-term relationships with buyers to ensure ongoing engagement and interest in business opportunities.
- ** Business Matchmaking**: Present and recommend businesses from our portfolio to potential buyers based on their acquisition preferences and investment criteria, and collaborate with a franchise acquisition agency to introduce new opportunities and business options.
- ** Buyer Retention Strategies**: Implement strategies to retain buyer interest throughout the acquisition process, ensuring buyers remain active and committed.
- ** Pipeline Management**: Monitor the buyer pipeline, ensuring timely and efficient movement through the buying process.
- ** Performance Reporting**: Provide regular updates on buyer engagement, deal progress, and completed transactions to align with office goals.
- ** Commission-Based Performance**: Earn commissions based on successful business sales to buyers, with unlimited earning potential based on performance.

**What We’re Looking For**:

- Experience in Sales or Administrative role
- Strong interpersonal and communication skills for buyer interaction and relationship-building
- Ability to work independently and drive results through consistent buyer engagement
- Experience with CRM systems for database management
- Excellent presentation and negotiation skills
- Advanced English, both written and verbal.

**What We Offer**:

- Work Schedule: Monday to Friday, 7:00 am - 5:00 pm.
- $18,000 pesos per month
- Unlimited commissions potential based on performance
- Opportunities for professional development.
- A progressive company culture where your ideas are valued.

We value each team member's contributions and are committed to maintaining a workplace that encourages both individual and collective success.

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