Benefits Analyst 2

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary: We're expanding our global benefits team and this new role will be an important addition to help support overall benefits management. For this role, the Global Benefits team is looking for a Benefits Analyst that has strong program management skills, can be flexible and navigate multiple priorities, is well organized, and can work well within a complex organization.

**Job Description**:
**Key responsibilities**:

- Develop a deep knowledge of PayPal benefit offerings.
- Create and maintain comprehensive documentation for global processes.
- Update HR sites and employee facing communications.
- Manage day to day administration and compliance of benefit programs.
- Report and escalate to management as needed.
- Establish and maintain strong internal relationships with groups such as Payroll, HRBPs, Communications and Employee Central.
- Act as the first point of contact to answer employee and manager questions; handle and/or redirect employee escalations.
- Manage contracts, purchase orders, and renewal project plans.
- Benefit and vendor dashboards and reporting
- Support program managers with vendor management activities
- Develop and maintain the global templates library.
- Management of benefit information across several platforms
- Support Annual Enrollment (AE) activities.
- Benefit education and awareness
- Capacity management
- Support Onsite Benefit Fairs, health screenings and flu shots.
- Prepare and/or review process documentation, procedures, and guidelines.
- Analyze program activities and make recommendations to improve efficiency of existing operations.

**Education and Experience Required**:

- 3-6+ years of Benefits, HR, or Finance experience ideally in a high-growth, scaling, technology environment.
- Bachelor’s degree in Human Resources, Business Administration, or related field or equivalent knowledge and skills obtained through a combination of education, training, and experience.
- Experience with benefit programs and vendor management (3+ years)
- Solid organizational skills including attention to detail and multi-tasking skills.
- Experience with documentation of policies and requirements
- Excellent communication, organization, collaboration, and presentation skills.
- Strong critical thinking skills
- Project Management skills
- Excellent communication, interpersonal skills
- Working Knowledge of MS Outlook; Excel, Word, PowerPoint, Teams, SharePoint
- Proven experience with accurate and on time process/project execution
- Innovative approach to problem solving.
- Curious personality with a desire to learn and explore new things.
- Comfortable working in a fast-paced environment
- Adaptable and trainable
- Growth mindset
- Demonstrated business and HR acumen.
- Flexibility, resiliency, speed, and grace under pressure.
- Deep commitment to excellent customer service, empathy, and discretion.

The ability to communicate across diverse groups with clear, approachable, and friendly style

Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

Who We Are:
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.