Project Manager

**Responsibilities**:
**Are you looking for a challenging opportunity in an organization with a dynamic, innovative and diverse environment? if so, your future is at PepsiCo.**

PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®, DORITOS ®, CHEETOS ®, GATORADE ®, PEPSI ®, QUAKER ® and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.

Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be you.

Currently we are looking for our next:
**Project Manager for Service Centralization**

**Which is the main objective of this role?**
- Lead and support the services expansion Agenda with strong methodology, looking for new services in LatAm, Iberia and NASS.
- Support with a Change Management Strategies to guarantee a smooth transitions, adaptability and sustainability of all the expansion projects.
- Design and lead the customer service management strategy to ensuring satisfaction, value added delivery, service improvements and issues follow up.
- Support Organizational Design in SSC.
- Design and Reinforce Strategy by Finance service desk “R711” into a single service management dedicated structure.

**What will you be doing?**
- Develop Projects Portfolio EI
- Manage Project Portfolio EI
- Design expansion strategy covering all Bus and MUs requirements within service catalog. DE
- Help to define projects scope, goals and deliverables that support business goals in collaboration with all areas related to the projects EI
- Review expansion project progress according to plan to identify risk and define action plans to eliminate any impact. DE
- Ensure the services expansion according to agenda. EI
- Generate documentation and governance of the projects (tracking & management). CE
- Support the strategy that allows to perform the operation in a robust control environment with quality services.ICE
- KPI's monitoring and presentations. IC
- Foster a Culture of continues improvement. DICE
- Close interaction with internal and external clients to foment networking and service. ICE
- Support effective change management process. ICE
- Support LATAM SSC supervisor to drive funcional Strategy and org. design Processes. DCI

Qualifications:
**Who are we looking for?**
- Bachelor degree in engineering, administrative, finance or similar
- required
- Knowledge in project methodologies (L6S, Scrum, PMO, Agile)
- Project experience (2 years), leading and manage.
- Advanced office
- Advanced english
- ** Communication skills are needed as individual will be required to interact with employees of all levels - including upper management - not only in Mexico, but internationally as well.**

**What can you expect from us?**
- Competitive compensation
- A flexible work environment that promotes a healthy balance between personal and professional life
- A dynamic and inclusive culture
- A supportive team that will foster your professional growth and development
- Opportunity to work with relevant projects worldwide
- Opportunity to give back to the community with our volunteer programs
- We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization._

**Thank you so much for your interest in PepsiCo