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Manager for Software Development Engineering
hace 2 semanas
Manager, Software Development Engineering | Global Enterprise Technology Solutions | GDL
**Travelport is a place of opportunity. It’s our incredible team that makes our company great - our people drive our winning culture.**
**What’s Travelport?**
Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies to connect through personalized content to agencies and travelers. The world is changing, and our industry must change with it. We’re leading the change; we are the change.
We are on a mission to power the future of travel.
Come and be part of an organization that is committed to building a culture of inclusivity built upon a diverse workforce that is reflective of the communities in which we operate.
**What does a great Enterprise Technology Portfolio Manager **do?**
As the Software Development Manager for Enterprise Corporate Systems (ECS) - Shared Service (SharePoint/Project Portfolio Management -PPM) Portfolio, you will be an integral team member responsible for managing the day-to-day delivery of the services for Microsoft SharePoint/ Microsoft Project Server (Project Portfolio Management) solutions, plus drive the service Lifecycle to ensure new solutions are industrialised to meet Business needs.
Enterprise Corporate Systems (ECS) is part of Travelport’s Global & Enterprise Technology Solutions (GETS) organisation responsible for all internal business systems, which includes Travelport’s Enterprise Shared Services Solutions. These solutions are critical to the company and support all the document store, workflow management and key financial information.
The primary stakeholders are within the Finance, Communications and Legal Divisions; however, the department maintains close contacts throughout the organisation due to interdependencies. For delivery and support of our operations, we have a key Managed Service Provider; however, utilize a variety of other Services from Providers, including our own Technology Services such as Communities of Practice, Production Readiness, Cyber-Security, Infrastructure (including Ops Management and Monitoring) and Strategic Relationship Management.
Travelport is poised to transform its current SharePoint solution to the latest technology through migration and consolidation. The platform is a key strategic platform for Travelport. The project will utilise the agile methodology and is expected to move at an accelerated pace. A core team will work on the project and a target post BAU Managed Services partner has been identified to provide Delivery and Support Services.
You will guide the culture adoption toward best practices, compliance, thought leadership, rationalization, availability, and innovation.
- Support Travelport growth plans and strategic initiatives by ensuring alignment between the business, technology, and Portfolio strategies.
- Work in partnership between Portfolio management and the business partner organization to secure alignment for both short-term tactical business partner Portfolio deliverables and long-term Portfolio investment against a vision.
- Work to improve and evolve a consistent approach and execution of standard Portfolio delivery processes (e.g., ROI management, budgeting, prioritization, lifecycle management, Agile processes) across the team driving and managing key governance processes.
- Work with the delivery team(s) to make sure they are adhering to an agreed process and updating and communicating to the wider organisation through the agreed upon status cadence and status messaging.
**Responsibilities Include**:
- Leads team of direct/indirect reports and supports planning of resources to achieve the LoB/functional area priority deliverables, which includes defining and supporting the set-up of appropriate delivery structures to meet agreed deliveries and ensuring delivery teams are appropriately supported to be successful.
- Responsible for managing and provisioning required delivery Services, including resources, and partnering with the business and technology teams to execute and deliver work aligned to agreed Business priorities
- Support Continual Improvement by maintaining an active interest and staying abreast of industry and technology trends, and proactively propose potential opportunities to Stakeholders (Business, Architecture and Solution Engineering etc) for consideration into Roadmaps
- Service Design
- As a SME, play a key role in the design of Services and working with our Internal teams and Supplier Relationship Management team to select Suppliers (internal and external).
- Ensure a Service Catalogue is maintained, and holistic Service Level Agreements (including Operational Level Agreements) are defined and agreed with Stakeholders for existing and new Services.
- Conduct regular reviews and surveys of Services with internal and external Suppliers to ensure Service Levels and Availability meet Business Requirements
