2022-j13206 - Service Desk Manager
hace 2 semanas
Overview
Must have more than 5 years of experience in IT Service Desk as a Team Lead
- Should have managed service desk operations in his/ her current role
- Experience of working in an IT Contact Center/Service Desk support
- Understanding of the Business situation and capability to address issues
- Shows flexibility/ownership & works under pressure situation
- Demonstrate excellent communication skills
- Other Essential Skills
- Thorough understanding of helpdesk/service desk operations, IT best practices, industry trends and customer service
- Proven experience of initiating positive changes in a helpdesk/service desk environment
- Device personal development plan for the team Leaders
- Retail experience-good to have
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2022-j13206 - Service Desk Manager
hace 2 semanas
Jalisco, México Vdart Inc A tiempo completoOverviewMust have more than 5 years of experience in IT Service Desk as a Team Lead- Should have managed service desk operations in his/ her current role- Experience of working in an IT Contact Center/Service Desk support- Understanding of the Business situation and capability to address issues- Shows flexibility/ownership & works under pressure situation-...
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2022-j16954 - L1 Service Desk
hace 2 semanas
Jalisco, México Vdart Inc A tiempo completoOverview **L1 Service Desk** - Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users - High school (B.Sc. or Diploma) - 1 year of experience help desk, customer service, and support experience with problem solving involving hardware, software, and networks. - Phone support experience is mandatory -...
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2022-j16954 - L1 Service Desk
hace 2 semanas
Jalisco, México Vdart Inc A tiempo completoOverview**L1 Service Desk**- Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users- High school (B.Sc. or Diploma)- 1 year of experience help desk, customer service, and support experience with problem solving involving hardware, software, and networks.- Phone support experience is mandatory- Technical...
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2022-j11940 - Integrated Service Delivery Head
hace 2 semanas
Jalisco, México Vdart Inc A tiempo completoOverview **Integrated Service Delivery Head** - 15+ years of experience in technology and services delivery - 10+ years of experience in similar role as Service Delivery Head or related - Culturally aligned to the ways of working with a Mexican company (very similar to European companies). - The ISD head needs to be a business person that has an excellent...
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2022-j11940 - Integrated Service Delivery Head
hace 2 semanas
Jalisco, México Vdart Inc A tiempo completoOverview**Integrated Service Delivery Head**- 15+ years of experience in technology and services delivery- 10+ years of experience in similar role as Service Delivery Head or related- Culturally aligned to the ways of working with a Mexican company (very similar to European companies).- The ISD head needs to be a business person that has an excellent...
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Helpdesk Associate
hace 1 semana
Jalisco, México NTT DATA A tiempo completo**Req ID**: 329773 We are currently seeking a Helpdesk Associate to join our team in Jalisco, Guanajuato (MX-GUA), Mexico (MX). **Job Description**: Job Responsibilities Include: - Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner - Responsible for driving resolution of incidents...
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Helpdesk Associate
hace 7 días
Jalisco, México NTT DATA A tiempo completo**Req ID**: 329769 We are currently seeking a Helpdesk Associate to join our team in jalisco, Guanajuato (MX-GUA), Mexico (MX). **Job Description**: Job Responsibilities Include: - Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner - Responsible for driving resolution of incidents...
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Helpdesk Associate
hace 7 días
Jalisco, México NTT DATA A tiempo completo**Req ID**: We are currently seeking a Helpdesk Associate to join our team in jalisco, Guanajuato (MX-GUA), Mexico (MX).**Job Description**:Job Responsibilities Include:- Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner- Responsible for driving resolution of incidents on a 24/7...
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Field Service Manager I
hace 3 semanas
Jalisco, México Ecolab A tiempo completoAdditional Job DescriptionEcolab is looking for a **Field Service Manager I - FRS** to join our Global Food Retail division, which delivers a comprehensive cleaning and food safety program developed specifically for the food retail industry, and partners with our customers to identify food safety risks and help prevent the spread of foodborne illnesses. In...
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Associate Service Delivery Specialist, IT
hace 3 semanas
región centro jalisco, México Insulet Corporation A tiempo completoAssociate Service Delivery Specialist, IT Join to apply for the Associate Service Delivery Specialist, IT role at Insulet Corporation Associate Service Delivery Specialist, IT 2 days ago Be among the first 25 applicants Join to apply for the Associate Service Delivery Specialist, IT role at Insulet Corporation Get AI-powered advice on this job and more...