2022-j11940 - Integrated Service Delivery Head
hace 4 semanas
Overview**Integrated Service Delivery Head**- 15+ years of experience in technology and services delivery- 10+ years of experience in similar role as Service Delivery Head or related- Culturally aligned to the ways of working with a Mexican company (very similar to European companies).- The ISD head needs to be a business person that has an excellent understanding of business processes to be able to align with the goals of the company.- Needs to have great communication skills to be able to talk with the IT (CIO and direct reports) and Business leaders (SVP’s and VP’s) across the different divisions and regions.- Needs to have a good understanding of IT Operations, ERP/SAP, Application Development, Processes and know how to integrate all of them so an efficient and effective service can be provided.- Should have played a similar role at another company providing services across Infra (IT Operations) and Apps (Development) with a minimum engagement size of 300 people
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2022-j13206 - Service Desk Manager
hace 4 semanas
Jalisco, México Vdart Inc A tiempo completoOverviewMust have more than 5 years of experience in IT Service Desk as a Team Lead- Should have managed service desk operations in his/ her current role- Experience of working in an IT Contact Center/Service Desk support- Understanding of the Business situation and capability to address issues- Shows flexibility/ownership & works under pressure situation-...
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2022-j16954 - L1 Service Desk
hace 4 semanas
Jalisco, México Vdart Inc A tiempo completoOverview**L1 Service Desk**- Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users- High school (B.Sc. or Diploma)- 1 year of experience help desk, customer service, and support experience with problem solving involving hardware, software, and networks.- Phone support experience is mandatory- Technical...
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Service Delivery
hace 1 semana
Jalisco, México Kio Networks A tiempo completo**Escolaridad y área de formación**: Licenciatura en Sistemas Computacionales o Sistemas computacionales/Tecnologías de la Información/Informática **Inglés**: **Básico**: Entiende **Campo de experiência**: Areas comerciales de la industria de tecnologia **Nível de experiência**: 5 a 8 años **Campo de especialización**: Manejo de Crisis...
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Remote Global Head of Customer Success
hace 5 días
jalisco, México Canonical A tiempo completoA global technology company is seeking a Global Head of Customer Success to enhance customer experience with open-source technology. This role involves leading a worldwide team and developing strategies to ensure success for all customer segments, driving growth in a fast-paced environment. Candidates should have a strong commitment to customer service,...
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Senior Service Desk Manager – SLA
hace 1 día
región centro jalisco, México Hcltech A tiempo completoA global technology company is seeking an SD Manager to oversee help desk operations and ensure high-quality service delivery. Your role will include managing staff, implementing best practices, and liaising with business units for operational excellence. The ideal candidate will have extensive experience in help desk management, problem resolution, and...
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Human Resources Business Partner "Guadalajara"
hace 2 semanas
Estado de Jalisco, México Tata Consultancy Services A tiempo completoTata Consultancy Service "Guadalajara" Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is...
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.Net Fullstack Engineer
hace 3 semanas
Estado de Jalisco, México Deloitte A tiempo completoJr NET Fullstack Developer – Analyst – Americas Delivery Mexico (ADMX) Are you an experienced, passionate pioneer in technology? NET Developer who wants to work in a collaborative environment? NET Developer you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. Americas...
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Head of Manufacturing Engineering
hace 3 semanas
región centro jalisco, México FORVIA HELLA A tiempo completoHead of Manufacturing Engineering (Manager) Join to apply for the Head of Manufacturing Engineering (Manager) role at FORVIA HELLA Location EL SALTO, JALISCO Company overview FORVIA HELLA is an international automotive supplier. The company is part of the FORVIA Group and specializes in high-performance lighting technology, vehicle electronics, and a broad...
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Branch Customer Service Coordinator
hace 2 semanas
Guadalajara, Jalisco, , Mexico TTI A tiempo completoTTI, Inc., is in search of a Customer Service Coordinator for our Global Resource Center located in Guadalajara, Mexico. This role provides support to various internal stakeholders based on established activities. This role will directly support our MD branch team. Bilingual in Spanish & English is required.What our Customer Service Coordinator do:Verify and...
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Branch Customer Service Coordinator
hace 2 semanas
Guadalajara, Jalisco, , Mexico TTI A tiempo completoTTI, Inc., is in search of a Customer Service Coordinator for our Global Resource Center located in Guadalajara, Mexico. This role provides support to various internal stakeholders based on established activities. This role will directly support our DE branch team. Bilingual in Spanish & English is required.What our Customer Service Coordinator do:Verify and...