Customer Quality Engineer
hace 7 días
TE Connectivity's Quality Control and Reliability Teams ensure product and / or product components comply with specifications and quality standards. They test and inspect products against performance and integrity criteria to ensure product quality and reliability, and to determine the suitability of product release.
**What your background should look like**:
**REMOTE POSITION**
**RESPONSABILITIES**:
Quality point of escalation for North American customers.
Manages Quality interactions with the customer, including regular communication and escalations.
Leads cross-functional problem-solving teams to investigate quality issues impacting multiple sites, minimize customer impact and drive timely resolution.
Coordinate sorting at customer site, distribution center and manufacturing sites.
Coordinate RMA request & return with manufacturing.
Lead customer intimacy by representing the voice of customer for key customers to deliver extraordinary customer experience.
Leads customer specific improvement plans working with manufacturing plants in North America.
Proactive customer visitation to communicate performance improvement initiatives and obtain feedback to develop customer relationships.
Ensure key customer portal TE performance is accurately reflected in the internal TECHS system in support of our global processes and procedures.
Facilitate global read across for major or fundamental corrective actions.
Provides technical support in evaluating products from a quality and reliability standpoint
**REQUIREMENTS**:
- Bachelor (preferably in Manufacturing or Industrial Engineering), Master’s degree is a plus, or equivalent
- +3 years of experience working as customer Quality, managing 8D and corrective actions.
- Experience in the Automotive Industry, OEMs is a plus.
- Strong background in problem solving and managing customer
- Advanced knowledge in the use of SAP and Microsoft Office, i.e., Excel, Outlook, Word, PowerPoint
- Fluent Spanish and English communication skills (verbal, presentations & written)
- May require travel to customers and other TE locations.
- Travel requirement 30%, VISA USA required.
**Competencies**:
- Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
-
Process Quality Engineer
hace 3 semanas
Sonora, México La-Z-Boy A tiempo completoRequirements- Establish strategic plans and procedures focused on Quality.- Integrally follow up on the progress and results of quality indicators: IPPM, PPM,SCRAP, COQ and FTT.- Leads and drives zero defect culture throughout the organization through training and continuous communication.- Responsible for coordinating the management of quality systems in...
-
Medical Customer Service Representative
hace 4 días
Sonora, México Suawaka A tiempo completoSuawaka is looking for a Medical CSR to join our client's team and provide top-quality support to patients and healthcare professionals. If you have a passion for helping others and experience in customer service or the medical field, this might be your next great opportunity Role DescriptionThis is a full-time remote role for a Virtual Assistant at Suawaka....
-
Customer Service Desk
hace 2 semanas
Sonora, México MiMetrix A tiempo completo**Service Desk Support** **Location: Onsite (Hermosillo, Mexico)** **Job Type: Full-Time** **About Us**: At Intelycx, we’re a dynamic team of innovators, disruptors, and problem-solvers with a passion for driving business success. With over 200 years of collective experience across manufacturing, consulting, management, quality, controls engineering,...
-
Customer Service
hace 1 semana
Proyecto Río Sonora, México ListenTrust A tiempo completo**Customer Service & Sales Representative - Wellness Support**Are you passionate about health and wellness? Join our team as a **Customer Service & Sales Representative**, where you’ll help customers with their needs, assist in product sales, and ensure customer retention for a supplement product designed to support memory, blood flow, and restful sleep....
-
Staff Full-Stack Software Engineer
hace 7 días
Sonora, México Utility Profit + Sunroom A tiempo completo**About Utility Profit**:Utility Profit is transforming the utility setup process for property managers and tenants by offering the first national utility and telecom services database. Our platform simplifies move-ins and generates additional revenue for property managers, and is already trusted by tens of thousands of homes. As a fast-growing leader in the...
-
Customer Service
hace 1 semana
Proyecto Río Sonora, México ListenTrust A tiempo completo**Customer Service & Sales Representative - Supplement Support (WFH After Training)**We’re looking for enthusiastic individuals to join our team as **Customer Service & Sales Representatives** for a leading supplement brand! You’ll handle inbound calls, assist customers with inquiries, make sales, and ensure customer retention for high-quality wellness...
-
Sonora, México WhiteCrow Research A tiempo completoManufacturing and Process Development Engineering Teams significantly impact LEANPD driven new product development projects, driving for excellence in existing manufacturing technologies and methods and striving to implement new manufacturing technologies to provide improved process and tolerance control. They act as the binding element between product...
-
Inside Sales Analyst
hace 1 semana
Sonora, México TE Connectivity A tiempo completoTE Connectivity has an Inside Sales Specialist (ISS) position available in the North America's region within the Automotive Division business unit, reporting to the Inside Sales Manager. This position has responsibility for calling and managing various Customers, to sell TE products. Many of the related account activities, largely comprise of Tier 2/3...
-
Software Reliability Engineer
hace 2 días
Sonora, México ResultsCX A tiempo completo**In this role you will**: - Identify process gaps and implement process improvements to increase operational efficiency. - Identify tasks and areas where automation can be applied to achieve time efficiencies and risk reduction. - Develop SQL views, stored procedures, tables, triggers and functions within SQL Server 2017 database using SQL Server...
-
Software Reliability Engineer
hace 23 horas
Sonora, México ResultsCX A tiempo completo**In this role you will**:- Identify process gaps and implement process improvements to increase operational efficiency.- Identify tasks and areas where automation can be applied to achieve time efficiencies and risk reduction.- Develop SQL views, stored procedures, tables, triggers and functions within SQL Server 2017 database using SQL Server Management...