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Bilingual Tech Support Agent
hace 2 semanas
**TECH SUPPORT ON SITE ¨HEXAWARE¨**
**MONTERREY, NUEVO LEÓN.**
**Funciones**: Recibir llamadas de clientes de uno de los antivirus más importantes del mundo para solucionar temas de sus paquetes o soporte en instalación de los mismos.
**OFRECEMOS**:
- Base Salary $15,000 MXN before taxes
- Nightshif bonus $1,500 MXN
- Hiring bonus $100 USD
- Food Vouchers $1,069
- Performance bonus $2,000
- Gym Bonus $220
- Medical Insurance
- RAF bonus $100 USD
- Prestaciones de ley y superiores:
- IMSS, Infonavit, vacaciones, etc.
- 15 días de vacaciones desde el primer año.
- Seguro de gastos médicos menores y en caso de tener esposa y/o hijos, también podrás agregarlos a este seguro si así lo deseas. (Incluyen servicios como una consulta PSICOLÓGICA Y NUTRICIONAL MENSUALES y consulta DENTAL 2 veces al año)
- Pago es quincenal (se pagan los días 7 y 22 del mes)
**Horario capacitación**: Lunes a viernes 11 a.m. a 8:00 p.m. (Duracion de 4 semanas) 100% PAGADO
**Horario de operación**: disponibilidad de horario de 1:00 p.m. a 10:00 p.m. con dos días de descanso rotativos a la semana. (sujeto a cambio)
**Requisitos**:
- English Level B2/C1
- Call Center experience
- Tech Support skills
**SITE**
- Wor centro de Monterrey
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Sueldo: $14,999.00 - $18,499.00 al mes
Beneficios:
- Aumentos salariales
- Días por enfermedad
- Seguro de gastos médicos
- Seguro dental
- Vales de despensa
Pago complementario:
- Bono de productividad
Tipo de jornada:
- Lunes a viernes
- Turno de 8 horas
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial
Fecha de inicio prevista: 02/12/2024