Production Specialist

hace 1 semana

Ciudad de México HH Global A tiempo completo

Posted Friday, August 29, 2025, 4:00 AM

**Purpose of the Job**
- The Production Specialist provides project execution support to the client delivery teams, including project detail entry, project change management, production status tracking, and production schedule coordination.
- **Key Responsibilities**
- Gather project requirements and manage all production aspects on behalf of the client, working with vendors on delivery timetables and maintaining updated status of assigned projects.
- Input all project specifications and relevant data into an internal procurement system and maintain key data points in the system, including customer quotes, purchase orders, and invoices.
- Build relationships and communication channels with clients to ensure smooth workflow and handoffs. Liaison between internal and external stakeholders, agencies, and suppliers to ensure quality and on-time delivery within budget.
- Manage and track project status reports by contacting vendors to obtain tracking information and following up on delivery status as necessary.
- Execute production activities within guidelines of established Service Level Agreements (SLAs) and in compliance with contractual agreements and company policies and procedures.
- Invoice clients in accordance with standard operating procedures.
- Provide regular updates to the client service delivery team in relation to project milestones.

**Knowledge, Skills + Experience**
- 1+ years of customer service or coordinator-level experience.
- Bachelor’s degree in related discipline or equivalent work experience.
- Excellent written and verbal communication skills.
- Basic proficiency with Microsoft Office software, specifically Excel.
- Experience executing projects within tight deadlines.
- Resilient with the ability to thrive in a shifting environment.
- #LI-HybridJob Details
Pay Type
- **Salary**
- Mexico City, CDMX, Mexico

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