Talent Success Partner

We’re not looking for someone to “check in” with talent. We’re looking for someone who keeps our top talent thriving.
At Workana, we connect world-class talent with critical client projects. Their success is our success. And we know talent doesn’t just need a contract. They need ongoing support, someone who has their back, who listens, and who helps them grow. That’s where you come in.
We’re on the hunt for a proactive, empathetic, and sharp Talent Success Partner who knows how to build real trust. Someone with the right mix of psychology, people instinct, and business awareness. Someone who can turn tough conversations into growth, spot risks before they become problems, and make sure our talent feels part of something bigger.
This is not an admin role. This is about reducing churn, increasing engagement, and multiplying impact for talent, clients, and Workana as a whole.
**What you’ll do**:

- Build strong relationships with talent, making sure they feel supported, engaged, and connected.
- Run regular 1:1s with talent to monitor climate, satisfaction, and performance.
- Spot early warning signs of disengagement and act before they escalate.
- Share insights with Account Managers and BDMs to detect bottlenecks and uncover new opportunities.
- Create reports and climate insights that help leadership see risks and trends clearly.
- Foster a supportive, high-performance environment where talent grows and thrives.

**What we expect from you**:

- You know how to listen. Really listen—and pick up the signals that others miss.
- You’ve worked in talent, people, or engagement roles (ideally in tech) and get the pressures our talent faces.
- You’re comfortable having tough conversations with empathy, clarity, and professionalism.
- You’re proactive: you don’t wait for problems to explode—you see them coming and act fast.
- You can translate “soft signals” (mood, feedback, frustrations) into clear actions and outcomes.
- You’re a natural relationship builder. People trust you and like talking to you.
- You’re not just a caretaker. You multiply impact: helping talent succeed, BDMs focus, and matchers scale.

**Requirements**:

- Degree in Psychology, Organizational Behavior, or related field.
- Proven experience in talent management, employee engagement, or community roles.
- Strong understanding of the tech industry and consultant challenges.
- Excellent interpersonal and communication skills.
- Fluent English (Spanish/Portuguese is a big plus).

**Benefits**:

- Make an impact: You’ll directly reduce churn, increase engagement, and strengthen Workana’s reputation.
- Be the connector: You’ll be the bridge between talent, clients, BDMs, and matchers, ensuring everyone is aligned and thriving.
- Work with purpose: Everything we do helps talent and clients achieve more. Your work keeps that engine running.
- Join a People-First Culture: We act like adults, we move with urgency, and we care deeply about doing great work together. Workana is remote-first and allergic to bureaucracy. Here, your voice matters and your impact is seen.

If you’re someone who doesn’t just “check the box,” but actually wants to keep people engaged, growing, and winning—this is your seat.
Ready to jump in?
About our hiring process
As part of our standard hiring process, we conduct professional reference checks with managers, colleagues, or clients you’ve worked closely with, typically after final interviews.
**Stages**:

- Matcher screening (30 min)
- Cultural fit interview (45-60 min with a live exercise)
- CEO interview (30 min)
- Professional reference checks
- Offer