Web Digital Products Business Analyst

**_ OBJECTIVES/PURPOSE _**
- The Business Analyst is a specialist with experience in digital product development, with a focus on web products.
- Able to work independently on tasks with high cross-product complexity.
- Analyses and interprets business needs, problems, and opportunities of business processes and leads the development of feature specifications, and contributes to the Jira backlog.
- Contributes to business process improvements within the area of responsibility.
- Supports scope definition and participates in setting business priorities for changes and system implementations.

**_ SCOPE _**
- Works with product owners to identify the challenges and opportunities for web digital solutions to make an impact
- Advise less experienced analyst/s in effectively analyzing complex end-to-end business processes and eliciting business requirements and needs, including identification of business needs
- Responsible for the development of feature specifications and the Jira backlog
- Ensure that analytical outputs are complete, consistent, understandable, achievable, unambiguous, verifiable and in line with established standards
- Process and decompose internal customer requirements into specifications and smaller blocks like user stories
- Works with teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures
- Provides continuous updates to stakeholders and product owner during delivery, communicate changes, problems, and ambiguities in a timely manner
- Possesses in-depth knowledge of analysis methodologies and their capabilities, forms the bridge between the business and the team of testers and developers during successful delivery of projects.
- Review features as a part of a development sprint to ensure we achieve the business outcome goals and review documentation as necessary

**_ ACCOUNTABILITIES_**_ _
- Establishes and maintains relationships with business stakeholders in analysing and supporting projects and ongoing operations.
- Lead business analysis in defined area and is responsible for overall analysis process and strategy for dedicated area
- Gather and analyze requirements from internal customers in form of discussions, workshops, and others
- Process and decompose internal customer requirements into specifications and smaller blocks like user stories
- Gather and incorporate suggestions from stakeholders into analytical outputs
- Maintain and manage changes in documentation and outputs for assigned parts of software
- Create and update analytical outputs like software specifications and their components
- Review and control internal outputs within the analytical team or chapter
- Collaborate in defining, implementing, and improving processes, policies, and tools related to analysis
- Prepare reports for the project manager / direct manager and present the results of the analysis
- Ensure that analytical outputs are complete, consistent, understandable, achievable, unambiguous, verifiable and in line with established standards
- Deliver tasks on time and in the required quality
- Use and follow set standards and processes

**_ DIMENSIONS AND ASPECTS _**
- Ability to create tactical plans that support the execution of a broader strategy, ability to decompose high-level information into small parts, abstract small parts into large picture
- Ability to find missing information and coordinate gathering of inputs on his own
- Deep knowledge of relevant domains/products/journeys
- Confident and skilled at identifying and navigating through roadblocks
- Experience in Agile development

**Leadership** _(Vision, strategy and business alignment, people management, communication, influencing others, managing change) _
- Ability to cooperate with people directly or indirectly (matrix structure)
- Ability to effectively engage stakeholders and support them in their “Agile” journey; making sure that products owners and project stakeholders are aware and understand their roles in delivering a successful product
- Facilitates a culture which is open for innovation and automation, and remove barriers for an effective automation culture
- Communicates the impact of various projects to leadership team

**Decision-making and Autonomy** _(The capacity and authority to make organizational decisions, autonomy in decision-making, complexity of decisions, impact of decisions, problem-solving)_
- Able to balance the needs of the business team and the relevant Platform Teams when managing and prioritizing the project pipeline.
- Assertive, with the confidence to be a voice of authority and able to influence stakeholders.
- Ability to foster a learning and growth mindset within teams
- Ability to promote innovative thinking and self-development.

**Interaction** _(The span and nature of one’s engagement with others when performing one’s job, internal and external relationships)