Lead Cash App

hace 7 días

Saltillo, México Johnson Controls A tiempo completo

**Job Details**
- **Duties and Responsibilities**:
**Manage Operational performance**
- Lead a team of 7 to 10 cash applicators
- Responsible for daily oversight of team’s activities and performance
- Responsible for employee one-on-one reviews and performance audits
- Identify and propose process or performance improvements to create a best-in-class department collaborating with key OTC leaders across different functions or business units
- Support OTC Manager in resolving escalation issues and facilitate communication between internal and external customers
- Confidently determine when to lead by example versus delegate to deliver results
- Comply with collections strategy and SOX accounting guidelines
- Contribute to team members’ professional growth through training & development, mentoring/coaching, or performance improvement plans when necessary
- Identify and assess complex problems for area of responsibility
- Plan, coordinate, and monitor operations performance on agreed upon SLAs and key metrics
- Alignment to strategic direction set by senior management when establishing near-term goals
- Develop and publish weekly / monthly / quarterly key performance Indicators (KPIs) to stakeholders and executive management
- Ensuring the team completes collections requirements to meet daily and month-end deadlines
- Ensure timely monthly/ quarterly / annual closing of books of accounts and support in Internal/External Audits
- Lead through transitions and increase organizational performance driving and embedding many competing initiatives

**People Management**
- Manage Cash Applications Analysts
- Build high performing team and foster an inclusive environment
- Accountable for performance management, talent development and succession planning
- Coordinate activities of team members engaged in processes and sub-processes to deliver
- Monitor Productivity and Efficiency of teams on a periodic basis

**Stakeholder Management**
- Build & manage credible robust business relationships with key partners and stakeholders with a focus process maturity
- Work closely with relevant stakeholders to drive the process strategy
- Support queries related to collections disputes
- Monitor and communicate Process Health in a timely and effective manner through the monthly performance dashboard
- Close communication and partnership with Internal Audit teams as well as Group External Auditors
- Responsible for business escalations and provide active resolutions

**Drive Process Improvement Strategy**
- Drive the defined process initiatives

**-Requirements**
- Bachelor’s/Master’s degree in Accounting, Finance or Business Administration.
- Continuous improvement training (e.g., LEAN / Six Sigma) desirable
- 7+ years of experience in finance operations work with deep expertise in Order To Cash Function
- Continuous Improvement mindset
- Demonstrated ability to manage medium sized teams and adept at building resiliency within them
- Possess a strong customer service acumen
- Self-starter with strong analytical, problem solving skills and initiative to achieve desired outcomes
- English verbal and written communication skills.
- Experience working in a Shared Service Environment
- Managed up to 10 team members
- Ability to work across diverse cultures and backgrounds
- Johnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence or promotion._

  • Cash App Analyst

    hace 4 semanas

    Saltillo, México Johnson Controls A tiempo completo

    " _Our Sensormatic brand is in need to scale up its ITC operations in America in support of it’s growth targets _".**Job Details**At Johnson Controls, we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together on holistic solutions for smarter buildings and cities today and tomorrow....

  • Cash App Analyst

    hace 2 semanas

    Saltillo, México Johnson Controls A tiempo completo

    **Job Details** At Johnson Controls, we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together on holistic solutions for smarter buildings and cities today and tomorrow. By protecting people and the environment. By giving back in the communities we live in. By solving today’s...

  • Cash App Analyst

    hace 7 horas

    Saltillo, México Johnson Controls A tiempo completo

    " _Our Sensormatic brand is in need to scale up its ITC operations in America in support of it’s growth targets _". **Job Details** At Johnson Controls, we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together on holistic solutions for smarter buildings and cities today and tomorrow....

  • Commercial Lead

    hace 2 días

    Saltillo, México Calii A tiempo completo

    Sobre CaliiCalii está revolucionando la forma de hacer el súper en América Latina al entregar frutas y verduras ultra frescas, junto con miles de artículos de abarrotes, directo a la puerta de tu casa y en menos de dos horas. Fundada por ingenieros de Stanford, Calii está construyendo el supermercado del futuro - ¡con más ahorros y menos desperdicios!...

  • Gerente En Entrenamiento

    hace 7 días

    Saltillo, México First Cash A tiempo completo

    Buscamos contratar un gerente de sucursal en entrenamiento. En este puesto trabajarás bajo la supervisión de un gerente experimentado, adquiriendo conocimientos valiosos sobre la gestión de sucursales, operaciones financieras y estrategias de servicio al cliente para que en un corto tiempo puedas tener tu propia sucursal a cargo.Si tienes un enfoque...

  • Gerente En Entrenamiento

    hace 7 días

    Saltillo, México First Cash A tiempo completo

    Buscamos contratar un gerente de sucursal en entrenamiento. En este puesto trabajarás bajo la supervisión de un gerente experimentado, adquiriendo conocimientos valiosos sobre la gestión de sucursales, operaciones financieras y estrategias de servicio al cliente para que en un corto tiempo puedas tener tu propia sucursal a cargo.Si tienes un enfoque...

  • Lead Treasury Analyst- Latam

    hace 3 semanas

    Saltillo, México GE HEALTHCARE A tiempo completo

    **Job Description Summary**: GE HealthCare is a leading global innovator in medical technology and digital solutions with more than 100 years of experience in the healthcare industry and around 50,000 employees worldwide.We enable clinicians to make faster, more informed decisions through smart devices, data analytics, apps and services, powered by our...

  • Lead Treasury Analyst- Latam

    hace 1 semana

    Saltillo, México Ge Healthcare A tiempo completo

    Job Description Summary: GE HealthCare is a leading global innovator in medical technology and digital solutions with more than 100 years of experience in the healthcare industry and around 50,000 employees worldwide. We enable clinicians to make faster, more informed decisions through smart devices, data analytics, apps and services, powered by our Edison...

  • Solution Sales Lead Specialist

    hace 4 semanas

    Saltillo, México Citi A tiempo completo

    Responsibilities Execute sales strategy for the country in conjunction with regional and country partners Portfolio Management and Optimization : Develop deep relationships with key global and regional clients. Retain clients and grow volumes / values Identify cross sell opportunities with clients Market Presence : Be an ambassador and evangelist for Citi in...

  • Solution Sales Lead Specialist

    hace 7 días

    Saltillo, México Citi A tiempo completo

    **Responsibilities**: - Execute sales strategy for the country in conjunction with regional and country partners - Portfolio Management and Optimization: Develop deep relationships with key global and regional clients. - Retain clients and grow volumes/values - Identify cross sell opportunities with clients - Market Presence: Be an ambassador and evangelist...