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**A Career at HARMAN**: As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day. **About the Role** The Technical Program Manager is responsible for the SW development lifecycle in the planning, development, launch, and closure phases of a program. The SPM will be an internal and customer communication path regarding status and escalations. The SPM will also be the primary interface for SW development to other non-engineering internal stakeholders. The responsibility includes not only planning the product development and testing, but actively managing the gating SW deliverables, reporting status against the plan, and leading the resolution of issues that are blocking the team from making progress. **What You Will Do** - Build and manage customer relationships at a working team level (Customer Program Release Engineers) - Gate the Software Development Release lifecycle to ensure customer acceptance of each release to ensure product acceptance for launch - Make decisions regarding software build content and timing (Performance and Features). - Manage program risk proactively, identify program risks and coordinate meetings with the PM and multi-discipline functions to address risks before they become issues - Evaluate project management processes and metrics to track and measure project success (Manage all product delivery elements) - Provide weekly program status updates via the standard template. Represent the program Internally to Sr. Management during program, quality and operations reviews. Lead the program adherence to follow standard Harman processes and maintain program and customer-related documentation - Be the primary escalation point for both internal and external project software communications for the dedicated customer project - Responsible for communicating the customer requirements within the organization and interface with multiple groups within to ensure customer’s requirement expectations are being met - Will be involved in multiple software development lifecycles. **What You Need** - Ph.D. degree in Engineering or related field and 4 years of experience in corporate or academic research; alternatively, Master’s Degree in above-mentioned fields and 8 years of experience in research and development or Bachelor’s Degree and 12 years’ experience - 10-15 years of systems engineering, requirements management, or related background - Broad technical background with general knowledge of Bluetooth, WiFi, cellular technology, smartphones, navigation, GPS, tuner, satellite radio, video, voice recognition, hands-free operation, vehicle bus, advanced safety, cloud-based services, and automotive requirements Proven technical leadership within the technology industry or automotive industry - Experience with the use of rapid prototyping tools for software and hardware, electronics, and mechanical design for consumer electronics and future device platforms Previous experience in all phases of the software development process (Requirements, Scope, Design/Plan, Develop, Test, and Customer Acceptance.) - Must be able to articulate vision and influence decision making outcomes with internal stakeholders, external suppliers, and the customer - Extraordinary oral and written communication, negotiation, and interpersonal skills with demonstrated ability to work effectively with business and technology leaders. - Experience managing external and internal vendors/partners - Exceptional reputation as an innovator based on having created forward-looking research, projects, and award-winning publications - Must have a "whatever-it-takes" attitude using diplomatic leadership skills within a collaborative teamwork environment to accomplish the necessary results - Ability to communicate advanced and complex concepts and ideas persuasively and concisely to all levels of the business **What is Nice to Have** - Exceptional reputation as an innovator based on having created forward-looking research, projects, and award-winning publications - Must have a "whatever-it-takes" attitude using diplomatic leadership skills within a collaborative teamwork environment to accomplish the necessary results - Ability to communicate advanced and complex concepts and ideas persuasively and concisely to all levels of the business - **What Makes You Eligible** - Be willing to travel up to 10%, domestic only OR domestic and international travel - Be willing to work in an office in Queretaro, Mexico - Successfully complete a background investigation and drug screen as a condition of employment - This position requires the use of a HARMAN or customer-owned vehicle. As such, any offer of employment will be contingent upon having a clean drivin
