Product Manager, Digital Commerce Platform

Come and join the Digital & Enterprise Capabilities Team as we work to transform Thomson Reuters into a truly Digital company. We aren’t just changing the way customers engage with us, we are transforming and re-imagining our business, by focusing on the individual user. We are looking for curious, smart, self-driven Product professionals who love the challenge of turning complex problems and constraints into elegant solutions that meet our users’ needs. Our team promotes an agile, collaborative, supportive environment where diverse thinking, innovative design, and experimentation are welcomed and encouraged. Our work focuses on a large portfolio of transformational efforts as we work together to deliver on the promise of making it easy to do business with Thomson Reuters.

**About the Role**

We are looking for a Product Manager who can help us shape the future in our digital transformation. We want a leader with a passion for innovation, and an entrepreneur who likes working backward from the customer and tackling complex ambiguous problems. Through your work in the Enterprise Digital Office, you’ll ensure customers find the products and services to meet their needs, and seamlessly try, buy, or renew to help our customers realize their goals.

As a Product Manager, you will develop a comprehensive and bold product vision, strategy, and roadmap, and set key business objectives (OKRs) for your product. You will leverage the knowledge of your product, as well as customer feedback and analytics to prioritize the direction and desired outcomes for your product. You will be the “voice of the product” to key stakeholders to ensure their needs are met and the product development team is getting the direction and support it needs to be successful.

You will develop and actively maintain a product roadmap and backlog outlining the customer themes, epics, and stories while prioritizing the backlog to focus on the highest impact work for customers and stakeholders. You will encourage the open exchange of information and viewpoints, as well as inspire others to achieve challenging goals and high standards of performance. At the end of the day, we’re looking for individuals who will enable Thomson Reuters to think big, make it simple, and move fast.

**Responsibilities**
- Go from blank paper to innovative solutions that solve big customer problems
- Develop a bold product vision, strategy, and roadmap; create reasons to believe, and inspire teams to realize the vision
- Develop market and trend analysis that inspires world-class solutions and experiences
- Leverage customer insights from user experience research and analytics to iteratively drive continuous solution improvement
- Accountable for the development and health of the product.
- Drive the strategy and roadmap for your product using customer analytics to drive prioritization
- Maintain and refine a backlog: create user stories, and acceptance criteria and prioritize all stories to ensure work focuses on those with maximum business value that align with product strategy
- Ensure stories communicate the customer and stakeholder needs to meet key business objectives and strategies for the product Work in an Agile scrum team, ensuring the teams are aligned around similar goals and objectives
- Possess a fundamental understanding of end-to-end customer experience integration and dependencies
- Inspire others to achieve challenging goals and high standards of performance while committing to the organization’s direction Foster a sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles Demonstrate a high say/do ratio and hold others to the same

**About You**

You’re a fit for the role if you have the following:

- 3+ years of experience working as a product manager of a B2B or B2C digital platform shipping multiple products and features focused on ecommerce
- You’ve honed your product development playbook which includes leading with customer-driven innovation backed by qualitative and quantitative data
- 3+ years in Agile (Scrum preferred) environment, with a proven understanding of the development life cycle, including but not limited to requirements definition, user experience, development practices, testing, and deployment
- Proven ability to take initiative within a matrix organization to build strong, productive relationships based on excellent communication and interpersonal skills
- History of partnering and collaborating with architects and engineers in writing clear user stories
- Demonstrated ability to achieve bold strategic goals in an innovative and fast-paced environment and able to flex between multiple workstreams
- Demonstrated ability to develop an inspiring product vision, strategy, and roadmap
- Ability to communicate complex concepts in easy-to-understand terminology
- Experience with technology and ability to facilitate communication between business and technology teams (bonus points for havi