Credit and Collections Sr Analyst

Clorox is the place that’s committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team.

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Your role at Clorox:
The Senior Credit and Collections Analyst is responsible for leading all aspects of collections for a TOP Clients portfolio with the primary goal of maximizing cash flow while minimizing bad debt. The analyst must define root cause for non-payment, overcome internal and external obstacles/barriers that may be compromising collections and escalate as appropriate. Collaboration is key in this position as the analyst must develop relationships with internal cross-functional teams to provide services and solutions that create value for our customers.

In this role, you will:

- Develop collection strategies for an assigned portfolio with numerous accounts and line items.
- Monitor collections and independently carry out assignments without direction.
- Ensure all outstanding items within the assigned portfolio have been addressed, overcome objections using strategic persuasion and handling situations with tact by accomplishing collection goals without creating friction.
- Collaborate with internal teams in customer service, contracts, sales and divisional leads to escalate issues.
- Adhere to all financial policies/controls/country legal requirements and promote a high degree of corporate responsibility.
- Represent focal control point of the area, providing knowledge for operational improvement, as well be the leader in the implementation of system changes.
- Proactively establish and maintain effective and collaborative working relationships with sales team and/or other business areas as needed.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

What we look for:

- BA/BS in business administration, accounting, finance or equivalent experience
- 2 to 5 years of experience
- Knowledge of Order to Cash and Credit and Collections procedures.
- Strong attention to detail, goal oriented, analytical ability to understand and resolve complex issues.
- Ability to multi-task on a variety of continuous improvement projects; Able to work independently and adaptability and skills to work remotely with different teams, cultures, environments and time zones.
- Strong organizational skills and ability to set priorities to meet critical business needs.
- Effectively articulate financial and accounting issues to team members, customers (internal and external) and management.
- Strong account reconciliation skills/experience.
- Strong interpersonal and customer service skills.
- Proficiency with Microsoft products (Outlook, Excel, Word).
- SAP experience.

Workplace type:
Hybrid Work, 2 times in Tlalnepantla Office

We seek out and celebrate diverse backgrounds and experiences. We’re looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning.

At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives

here


Benefits we offer to help you be well and thrive:
- Competitive compensation- Generous 401(k) program in the US and similar programs in international- Health benefits and programs that support both your physical and mental well-being- Flexible work environment, depending on your role- Meaningful opportunities to keep learning and growing- Half-day Fridays, depending on your location

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.