Customer Support Analyst
hace 2 semanas
We Are PepsiCo Join PepsiCo and Dare for Better We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries. Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years. A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world. Know more: PepsiCoJobs Join PepsiCo, dare for better. The Opportunity The Customer Support Analyst is responsible for ensuring day-to-day order processing for North America, driving gold-standard customer service, and maintaining site performance metrics through the use of standard processes and best practices. The CSR is expected to partner with other CSRs across the world, as well as with site and regional leadership.Your Impact As a Customer Support Analyst your functions would consist ofEnsures day to day order processing for Frito Lay North America including but not limited to order confirmation, order cleansing, management/creation of ICRs/Filters.Customer communications – managing adds/cuts, missing order communication and off template orders.Confirmation of order completion.¿Who Are We Looking For? Advanced English, as this role has daily communication with native speakers.Intermediate Excel knowledge (data entry and editing, formulas, pivot tables).6 months – 1 year of experience with administrative tasks (document filing and organization, purchase order or invoice management, customer support).Availability to work 5 days a week, 8 hours per day: It could be from Monday to Sunday (resting 2 days), from a schedule range between 06:00 am - 11:00 pmIf this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements. What can you expect from us: Opportunities to learn and develop every day through a wide range of programs. Internal digital platforms that promote self-learning. Development programs according to Leadership skills. Specialized training according to the role. Learning experiences with internal and external providers. We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others. Financial wellness programs that will help you reach your goals in all stages of life. A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle. And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.
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Workforce Management Analyst
hace 3 semanas
Tenochtitlán, México Tential Solutions A tiempo completoTential is a leading company committed to innovation and the professional growth of its team members. We offer a collaborative work environment and development opportunities to help you reach your full potential. Location: Santa Fe Cuajimalpa, Cuajimalpa de Morelos, Mexico City. We are currently looking for a Real-Time Analyst . Location: Santa Fe , CMX...
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Service Support Representative
hace 3 semanas
Tenochtitlán, México HONOR A tiempo completoTechnical Customer Service Representative Cellphone Industry Job Summary The Technical Customer Service Representative provides front-line support to customers using mobile phones and related services. This role focuses on troubleshooting technical issues, explaining products and services, and ensuring a positive customer experience through accurate and...
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Customer Support Specialist
hace 2 semanas
Tenochtitlán, México Hudson Talent Solutions A tiempo completoClient Support Specialist📍 Location: Mexico City | 🏢 Hybrid: 3 days in office, 2 remote💼 Employment: Full-time | 💰 Salary: Starting at 30,000 MXN grossAbout the RoleWe’re looking for a Client Support Specialist to join the team of a major global client. In this role, you’ll manage enterprise accounts, deliver exceptional support, and ensure...
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Customer Support Specialist
hace 2 semanas
Tenochtitlán, México Hudson Talent Solutions A tiempo completoClient Support Specialist📍 Location: Mexico City | 🏢 Hybrid: 3 days in office, 2 remote💼 Employment: Full-time | 💰 Salary: Starting at 30,000 MXN grossAbout the RoleWe’re looking for a Client Support Specialist to join the team of a major global client. In this role, you’ll manage enterprise accounts, deliver exceptional support, and ensure...
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Customer Support Specialist
hace 2 semanas
Tenochtitlán, México Hudson Talent Solutions A tiempo completoClient Support Specialist📍 Location: Mexico City | 🏢 Hybrid: 3 days in office, 2 remote💼 Employment: Full-time | 💰 Salary: Starting at 30,000 MXN grossAbout the RoleWe’re looking for a Client Support Specialist to join the team of a major global client. In this role, you’ll manage enterprise accounts, deliver exceptional support, and ensure...
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Customer Support Specialist
hace 3 días
Tenochtitlán, México Hudson Talent Solutions A tiempo completoClient Support Specialist Location: Mexico City | Hybrid: 3 days in office, 2 remote Employment: Full-time | Salary: Starting at 30,000 MXN gross About the Role We're looking for a Client Support Specialist to join the team of a major global client. In this role, you'll manage enterprise accounts, deliver exceptional support, and ensure clients maximize the...
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Customer Support Specialist
hace 3 días
Tenochtitlán, México Hudson Talent Solutions A tiempo completoClient Support Specialist Location: Mexico City | Hybrid: 3 days in office, 2 remote Employment: Full-time | Salary: Starting at 30,000 MXN gross About the Role We’re looking for a Client Support Specialist to join the team of a major global client. In this role, you’ll manage enterprise accounts, deliver exceptional support, and ensure clients maximize...
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Customer Support Specialist
hace 2 semanas
Tenochtitlán, México Hudson Talent Solutions A tiempo completoClient Support Specialist Location: Mexico City | Hybrid: 3 days in office, 2 remote Employment: Full-time | Salary: Starting at 30,000 MXN gross About the Role We're looking for a Client Support Specialist to join the team of a major global client. In this role, you'll manage enterprise accounts, deliver exceptional support, and ensure clients maximize...
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Senior Logistics Analyst
hace 3 días
Tenochtitlán, México Wireless Logic Ltd A tiempo completoAbout the opportunity Arqia, a Wireless Logic Group company and a global leader in M2M connectivity and the Internet of Things (IoT), is looking for a Logistics Specialist to work in a dynamic, collaborative environment, with a strong focus on customer service excellence and operational/logistics support. This professional will support administrative and...
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Senior Logistics Analyst
hace 3 días
Tenochtitlán, México Wireless Logic Ltd A tiempo completoAbout the opportunity Arqia, a Wireless Logic Group company and a global leader in M2M connectivity and the Internet of Things (IoT), is looking for a Logistics Specialist to work in a dynamic, collaborative environment, with a strong focus on customer service excellence and operational/logistics support. This professional will support administrative and...
