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Digital Product Owner – D2C (Direct-to-Consumer)Contract-to-Hire | 3-Month CTHLocation: Monterrey, Mexico (Preferred)We're seeking a Digital Product Owner to lead the development of a next-generation Direct-to-Consumer (D2C) digital platform. This role goes beyond traditional e-commerce and focuses on delivering an end-to-end customer experience, including product sales, home delivery, installation, and value-added services.You'll serve as the bridge between business strategy and technology execution, owning product vision, backlog, and outcomes while partnering closely with CX leadership, IT, operations, and delivery teams.What You'll DoDefine and own the vision and roadmap for a D2C digital product spanning e-commerce and service deliveryLead the end-to-end product lifecycle, from concept through launch and continuous improvementTranslate customer and business needs into prioritized epics, user stories, and acceptance criteriaEstablish and track business goals and success metrics (KPIs, OKRs, ROI)Collaborate with cross-functional teams to ensure smooth delivery, adoption, and scalabilityLead sprint reviews and demos, incorporating feedback into backlog refinementEnsure readiness across testing, rollout, training, and production deploymentAct as a product evangelist, representing the platform in governance and steering forumsWhat We're Looking ForProven experience as a Product Owner or Product Manager delivering digital productsStrong understanding of CX, D2C platforms, and Agile methodologiesAbility to balance customer experience, technical feasibility, and business valueExcellent communication and stakeholder management skillsAnalytical mindset with experience using metrics to drive product decisionsHands-on, delivery-focused approach with a passion for building customer-centric solutionsIf you enjoy building digital products that customers actually use and value, this role will keep you engaged.
