Customer Service Specialist
hace 2 días
We are seeking a Customer Service Representative to provide exceptional support to our customers. The role involves handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities: Respond promptly to customer inquiries via phone, email, chat, or social media. Provide accurate information about products, services, and policies. Resolve customer complaints efficiently and escalate complex issues when necessary. Maintain detailed records of customer interactions in CRM systems. Collaborate with internal teams to ensure timely resolution of customer concerns. Identify opportunities to improve customer experience and suggest process enhancements. Meet or exceed performance metrics such as response time, resolution rate, and customer satisfaction scores. Required Skills & Qualifications: Excellent verbal and written communication skills. Strong problem-solving and conflict-resolution abilities. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in MS Office and familiarity with CRM tools (e.g., Salesforce, Zendesk). High level of empathy and patience when dealing with customers. Education & Experience: High school diploma or equivalent (Bachelor's degree preferred). 1–3 years of experience in customer service or a related field. Job Location : Guadalajara Mode of work : WFO
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Customer Service Specialist
hace 3 semanas
Guadalajara, México HAYS A tiempo completoRenamed multinational Agricultural Company is searching for his new Customer Service Specialist.Your new companyRenamed multinational agricultural company located in Guadalajara, Jalisco.LocationZapopan, Jalisco | Hybrid work.Your new RoleAs Customer Service Specialist you will be responsible to provide reliable, high quality customer service to customer´s...
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Customer Service Specialist
hace 1 semana
Guadalajara, México Ottimate A tiempo completo**Ottimate****Customer Service Specialist**Location: Guadalajara, MexicoType: Contractor/Full-timeAbout OttimateOttimate (formerly Plate IQ) helps fast-growing businesses automate accounts payables on their terms. We simplify everything from invoice management to payments for both recurring and one-off expenses with a cloud-first approach that enables remote...
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Customer Service Specialist
hace 2 horas
Guadalajara, Jalisco, México Cerule International A tiempo completoCompany DescriptionCerule is a biotech company dedicated to developing innovative dietary supplements, skincare, and wellness products validated by years of scientific research, patents, and published studies. Known for revolutionizing the natural healthcare industry, Cerule created StemEnhance Ultra, the world's first clinically proven stem cell enhancer....
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Customer Service Specialist
hace 4 semanas
Guadalajara, México Tata Consultancy Services A tiempo completoRole: Customer Service Representative Role Type: Full time, On-site Location: Guadalajara, Mexico Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers’ perspective showing empathy. • Active listening to fully engage the customer...
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Customer Service Specialist
hace 7 horas
Guadalajara, México Tata Consultancy Services A tiempo completoWe are seeking a Customer Service Representative to provide exceptional support to our customers. The role involves handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving.Key Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social media.Provide accurate...
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Customer Service Specialist
hace 4 horas
Guadalajara, México Tata Consultancy Services A tiempo completoWe are seeking a Customer Service Representative to provide exceptional support to our customers. The role involves handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving.Key Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social media.Provide accurate...
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Customer Service Specialist
hace 1 semana
Guadalajara, México Intugo A tiempo completo_Advanced english skills are required_ **RESPONSIBILITIES** *IDENTIFYING ACCOUNTS THAT REQUIRE UPPER MANAGEMENT REVIEW. *MAINTAINING UPDATED INSURANCE INFORMATION ON CUSTOMER RECORDS. *ASSISTING CUSTOMERS WITH INSURANCE CLAIMS. *WORKING WITH CLAIMS ADJUSTERS TO ENSURE PROMPT PAYMENT OF CLAIMS. *WORKING WITH BODY SHOPS TO ENSURE PROMPT REPAIR OF...
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Customer Solution Specialist
hace 3 semanas
Guadalajara, México Alfa Talent A tiempo completoCUSTOMER SOLUTION SPECIALIST**Requisitos**- Experiência en customer service- Inglés Avanzado- Licenciatura terminada- Disponibilidad de rotar turnos- Dominio de Excel**Actividades**Proporcionar preparación de cotizaciones, seguimiento de pedidos, procesamiento de trabajos pendientes, facturación, devoluciones, resolución de discrepancias, problemas de...
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Customer Service Specialist
hace 3 semanas
Guadalajara, México Valce Talent Solutions A tiempo completoHello! We are looking for a Customer Service Specialist in Mexico. Your focus is to communicate with inbound and outbound call traffic to collect on assigned client healthcare accounts. You will communicate directly with patients in a professional and helpful manner in an attempt to resolve or collect a debt, while complying with applicable HIPAA and other...
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Customer Service Specialist
hace 3 semanas
Guadalajara, México Valce Talent Solutions A tiempo completoHello! We are looking for a Customer Service Specialist in Mexico. Your focus is to communicate with inbound and outbound call traffic to collect on assigned client healthcare accounts. You will communicate directly with patients in a professional and helpful manner in an attempt to resolve or collect a debt, while complying with applicable HIPAA and other...
