IT Engagement Manager with Waterfall and ERP experience
hace 6 días
Title: IT Engagement Manager Location: 100% RemoteJob Type: ContractSkills – Project Manager/Engagement manager/Program manager, Waterfall, budgeting , Scrum Must, Agile knowledge , Scrum/PMP certification, Spanish speaking mustPMP Certified (or similar 3+ yr min EM / PM experience)● Strong communication skills, both written and verbal - ability to lead (and redirect as needed) a dynamic 2-way discussion with the customer specific to their project scope, requirements and questions● Ability to lead a team and navigate / succeed in a weak matrixed organization with various internal stakeholders (mgmt, resource mgrs, partner ecosystem, shared services, services sales, SAs) all with different priorities.● Finding new opportunities when there are misalignments in scope, budget, timeline, expectations, etc● Ability to work with client executives and manage escalations and situations dynamically.Review Salesforce opportunity including SOW, QQ, services notes and assign resources included in salesforce account record● Conduct internal KT with Account team (AE, CSM, TAM, Assist)● Complete project setup tasks● Project Google folder (to save all project collateral ~e.g. notes, recordings, sign-off emails, WSRs, etc.)● Create initial project schedule & set up tool (Smartsheet/Asana/Google Sheets, etc.)● Internal Slack channel● Weekly internal delivery team meetingConduct internal KT with Delivery team (validate scope & budgeted hours)Conduct Intro call with Customer PM (customer and project dependent)Schedule, prepare, conduct project Kick-offSet customer expectations (SOW review (including key assumptions), cancellation policy, escalation prossscess, change order process, on-hold process, WAR projects, WSR contents, etc.)Facilitate review of the project schedule with ZD Delivery and Customer teamsSchedule & facilitate weekly project status meetings with Customer teamDistribute agenda to Delivery and Customer teamswork with ZD delivery team to determine who will own for each meetingFacilitate weekly internal ZD Delivery team meeting (can be done via Slack if sufficient)Escalate overallocation of resources to Delivery Managers*Prepare & send Weekly Status Report (include Customer, ZD Delivery, ZD Account teams)Review & confirm key project milestones (internally & externally)Update & publish project schedule weeklyo Coordinate dates with ZD Delivery teamManage changes to scope, budget, deliverables via Change Order processDistribute Testing Best Practices OverviewSchedule & facilitate Testing Overview meetingo Distribute updated Testing Workbook to Customer Project TeamPromote Zendesk and look for expansion opportunities (increase scope, services, leverage all T&M budget, etc.)work with ZD delivery team to determine who will own for each meetingPlan & facilitate Cutover Checklist review meeting (include relevant Customer and ZD Delivery team members)Validate go-live plan with Customer and ZD Delivery teamswork with ZD delivery team to determine who will own for each meetingComplete Project Closeout process including but not limited to:Salesforce Success Object (including CSAT survey)• Conduct Internal Handoff with Account (AE, CSM, TAM, PSE) and Delivery teams (via slack or meeting as appropriate)• o Includes Delivery, Account, Pre-Sales teams
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IT Engagement Manager with Waterfall and ERP experience
hace 1 semana
Mexico City Ampstek A tiempo completoTitle: IT Engagement Manager Location: 100% Remote Job Type: Contract Skills – Project Manager/Engagement manager/Program manager, Waterfall, budgeting , Scrum Must, Agile knowledge , Scrum/PMP certification, Spanish speaking must PMP Certified (or similar 3+ yr min EM / PM experience) ● Strong communication skills, both written and verbal - ability to...
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Mexico City Ampstek A tiempo completoTitle: IT Engagement ManagerLocation: 100% RemoteJob Type: ContractSkills – Project Manager/Engagement manager/Program manager, Waterfall, budgeting , Scrum Must, Agile knowledge , Scrum/PMP certification, Spanish speaking mustPMP Certified (or similar 3+ yr min EM / PM experience)● Strong communication skills, both written and verbal - ability to lead...
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Mexico City Ampstek A tiempo completoTitle: IT Engagement ManagerLocation: 100% RemoteJob Type: ContractSkills – Project Manager/Engagement manager/Program manager, Waterfall, budgeting , Scrum Must, Agile knowledge , Scrum/PMP certification, Spanish speaking mustJOB DESCRIPTION● PMP Certified (or similar 3+ yr min EM / PM experience)● Strong communication skills, both written and verbal...
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Chihuahua City, México Ampstek A tiempo completoTitle: IT Engagement ManagerLocation: 100% RemoteJob Type: ContractSkills – Project Manager/Engagement manager/Program manager, Waterfall, budgeting , Scrum Must, Agile knowledge , Scrum/PMP certification, Spanish speaking mustPMP Certified (or similar 3+ yr min EM / PM experience)● Strong communication skills, both written and verbal - ability to lead...
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Mexico City Ampstek A tiempo completoTitle: IT Engagement Manager Location: 100% Remote Job Type: Contract Skills – Project Manager/Engagement manager/Program manager, Waterfall, budgeting , Scrum Must, Agile knowledge , Scrum/PMP certification, Spanish speaking must JOB DESCRIPTION ● PMP Certified (or similar 3+ yr min EM / PM experience)● Strong communication skills, both written and...
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Mexico City Ampstek A tiempo completoTitle: IT Engagement Manager Location: 100% Remote Job Type: Contract Skills – Project Manager/Engagement manager/Program manager, Waterfall, budgeting , Scrum Must, Agile knowledge , Scrum/PMP certification, Spanish speaking must JOB DESCRIPTION ● PMP Certified (or similar 3+ yr min EM / PM experience) ● Strong communication skills, both written and...
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Mexico City Ampstek A tiempo completoTitle: IT Engagement ManagerLocation: 100% RemoteJob Type: ContractSkills – Project Manager/Engagement manager/Program manager, Waterfall, budgeting , Scrum Must, Agile knowledge , Scrum/PMP certification, Spanish speaking mustJOB DESCRIPTION● PMP Certified (or similar 3+ yr min EM / PM experience)● Strong communication skills, both written and verbal...
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IT Engagement Manager with Waterfall and ERP experience
hace 2 semanas
Mexico City Ampstek A tiempo completoTitle: IT Engagement ManagerLocation: 100% RemoteJob Type: ContractSkills – Project Manager/Engagement manager/Program manager, Waterfall, budgeting , Scrum Must, Agile knowledge , Scrum/PMP certification, Spanish speaking mustJOB DESCRIPTION● PMP Certified (or similar 3+ yr min EM / PM experience)● Strong communication skills, both written and verbal...
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IT Engagement Manager with Waterfall and ERP experience
hace 2 semanas
Mexico Ampstek A tiempo completoTitle: IT Engagement Manager Location: 100% Remote Job Type: Contract Skills – Project Manager/Engagement manager/Program manager, Waterfall, budgeting , Scrum Must, Agile knowledge , Scrum/PMP certification, Spanish speaking must JOB DESCRIPTION ● PMP Certified (or similar 3+ yr min EM / PM experience) ● Strong communication skills, both written and...
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IT Engagement Manager with Waterfall and ERP experience
hace 2 semanas
Mexico Ampstek A tiempo completoTitle: IT Engagement Manager Location: 100% Remote Job Type: Contract Skills – Project Manager/Engagement manager/Program manager, Waterfall, budgeting , Scrum Must, Agile knowledge , Scrum/PMP certification, Spanish speaking must JOB DESCRIPTION ● PMP Certified (or similar 3+ yr min EM / PM experience) ● Strong communication skills, both written...
