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hace 3 días

Ciudad Juárez, México Grupo Axo A tiempo completo

We are looking for a Loyalty Manager (Loyalty & Customer Engagement) to join Grupo Axo If you're passionate about data-driven loyalty strategies, customer retention, and leading dynamic teams, this opportunity is for you.#Lead and coordinate the CRM team, ensuring strategic execution and high-quality deliverables.Manage the CRM operation andSAP, ensuring data quality and seamless integrations.Analyze core KPIs: retention, frequency, engagement, and campaign performance.Partner with Marketing, Brands, E-commerce, Analytics, and Retail to align business priorities.Manage relationships with CRM agencies, tech partners, and external stakeholders.#Solid experience inCRM, Loyalty, or Customer Engagement, including at least 1-year leading teams.Strong analytical mindset, strategic thinking, and commercial sensitivity.Experience withGoogle Analytics, SAP Cortex, and Salesforce(nice to have).Advanced English— required.If you're driven by creatingmeaningful customer experiences, leading high-energy teams, and generating real impact—we'd love to meet you.

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