Ejecutivo Key Account Manager

At Fuller Technologies, our strongest customer relationships go far beyond a single project or solution. We partner with customers across the lifecycle of their operations, bringing together equipment, service, aftermarket, modernization, and technical expertise to help them achieve their business goals.
As Key Account Manager, you'll have the opportunity to shape those partnerships at the highest level — connecting customer priorities with the full capabilities of a global organization and creating lasting value for both our customers and Fuller.
The Key Account Manager is responsible for developing and leading strategic relationships with some of Fuller Technologies' most important customers. This role builds trusted partnerships with senior customer leaders, identifies opportunities for long-term growth, and coordinates Fuller's commercial and technical teams to deliver an integrated approach across key accounts.
The Sales team is responsible for developing customer relationships and driving sustainable commercial growth across Fuller Technologies' portfolio. The team works closely with Service, Product Management, Engineering, Operations, and regional leadership to connect customer needs with the right solutions and expertise.
Develop and execute long-term strategic account plans aligned with customer priorities and Fuller's commercial growth strategy.
Identify and coordinate strategic opportunities across capital equipment, aftermarket services, modernization, digital solutions, and lifecycle offerings.
Lead executive-level customer meetings, business reviews, account planning sessions, and strategic partnership discussions.
Coordinate Area Sales, Technical Sales, Product Management, Engineering, Service, Operations, and regional leadership to deliver a unified customer strategy.
Influence commercial strategy and support negotiations for complex, high-value opportunities while balancing customer objectives and business profitability.
Monitor customer performance, competitive activity, market trends, and industry developments to identify strategic risks and growth opportunities.
Maintain strategic account plans, forecasts, opportunity pipelines, and executive engagement activities within CRM systems.
Lead regular accounts receivable discussions with key customers to support consistent and current revenue.
Bachelor's degree in Business, Engineering, or a related field; 10+ years of progressive experience in industrial sales, strategic account management, business development, or commercial leadership.
~ Experience within heavy industrial, engineered equipment, process industries, or a similarly complex B2B environment.
~ Proven success managing senior-level customer relationships and developing long-term partnerships with large or multi-site industrial organizations.
~ Experience leading complex commercial opportunities involving capital equipment, aftermarket services, modernization, and lifecycle solutions.
~ Strong commercial acumen with experience in strategic negotiations, account planning, pricing strategy, and profitability management.
~ Ability to influence and coordinate cross-functional and global teams without direct reporting authority.
~ Excellent executive communication, presentation, negotiation, and relationship-management skills.
~ Full professional fluency in both Spanish and English.
~ Strong proficiency with CRM systems and commercial reporting tools.
~ At Fuller Technologies, you'll join a global organization with deep industry expertise and the opportunity to make a meaningful impact on our customers and our business. You'll work across regions and functions, build relationships with senior industry leaders, and have the autonomy to shape strategic customer partnerships while being supported by a collaborative global team.
Fuller Technologies helps build societies all over the world by contributing to the infrastructure needed for global economic growth.