Audio QA
hace 2 semanas
Imagine a world where businesses connect with their customers through seamless, natural conversations, powered by AI. That's the future we're building at AI Rudder. Our AI voice robots are transforming multiple companies, automating routine tasks, and providing valuable data insights.We are looking for a detail-oriented and quality-focused individual with 1-3 years of experience, ideally within a call center environment, to play a crucial role in ensuring the quality and effectiveness of our voice-based AI solutions. This role will involve a significant focus (approx 80% of the time) on supporting the development and testing of our AI bots, ensuring they sound natural and accurately follow scripts. The remaining time (around 20%) will involve contributing directly to voice recordings and improving the naturalness of our outsourced voice talent. While strong AI hard skills are not a primary requirement, a keen ear for voice quality and a background in quality assurance are essential.Key Responsibilities:Carefully listen to and assess the AI bot's voice to ensure it follows scripts accurately and sounds natural, with the right tone and emotion. This will be a big part of your day. Perform thorough checks on how the AI bot interacts, making sure it meets our quality standards and pointing out areas for improvement. Provide feedback and guidance to our external voice actors to help their recordings sound more natural and engaging. Work closely with Product Delivery to share your feedback on the bot's voice and overall performance. Complete your testing and evaluation tasks on time. Depending on the team's needs, you might help manage and give basic direction to external voice actors.Occasionally, you might record your own voice for testing and development purposes.Minimum Qualifications:1-3 years of professional experience.Demonstrated experience in a call center environment, understanding call flow and customer interactions.Experience supporting scripts or evaluating voice quality. Strong attention to detail and a keen ear for nuances in voice and language. Excellent communication and feedback skills.Ability to work independently and as part of a team.Nice to Have:Familiarity with basic NLP/LLM concepts.Previous experience in collection or telemarketing (at least 1 year), which can provide valuable insight into natural conversational flow and customer interaction.A Big PlusLinguistic or computer science background.Project experience related to LLM.
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QA Lead, Global Voice Experience – Music
hace 3 semanas
Mexico City Amazon A tiempo completoA leading audio entertainment service is looking for a QA Team Leader to oversee the Amazon Music Voice Internationalization QA Team. This role involves ensuring the quality of the Amazon Music Voice Experience across international markets. Ideal candidates will have significant experience in quality assurance, team management, and a passion for innovating...
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Audio Designer
hace 3 semanas
Mexico City Side A tiempo completoSide is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in Japan in 1994, Side has grown to become a global force in the video game industry, with over 40 studios in 15 countries worldwide and offices across North America, Europe, South...
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Audio Designer
hace 3 semanas
Mexico City Side A tiempo completoSide is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in Japan in 1994, Side has grown to become a global force in the video game industry, with over 40 studios in 15 countries worldwide and offices across North America, Europe, South...
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Remote LATAM Spanish Game QA Tester – Localization
hace 3 semanas
Mexico City Testronic A tiempo completoA leading QA service provider in Mexico is seeking a Localization Quality Assurance specialist. This role involves finding and correcting translation errors, checking audio and text, and creating reports. Candidates must have native or near-native proficiency in LATAM Spanish and strong English skills. Benefits include flexible remote work, a competitive...
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Audio qa
hace 2 semanas
Mexico City AI Rudder A tiempo completoImagine a world where businesses connect with their customers through seamless, natural conversations, powered by AI. That's the future we're building atAI Rudder. Our AI voice robots are transforming multiple companies, automating routine tasks, and providing valuable data insights.We are looking for a detail-oriented and quality-focused individual with 1-3...
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Data Labeling Specialist | Remote
hace 2 semanas
Mexico City OpsArmy A tiempo completoData Labeling Specialist Position Type: Full-TimeLocation: Remote Apply here: https://operationsarmy.com/application Job Summary We are seeking a detail-oriented and reliable Data Labeling Specialist to support our machine learning and AI initiatives. In this role, you will be responsible for accurately labeling, categorizing, and annotating data to help...
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Data Labeling Specialist | Remote
hace 2 semanas
Mexico City OpsArmy A tiempo completoData Labeling Specialist Position Type: Full-TimeLocation: Remote Apply here: https://operationsarmy.com/application Job Summary We are seeking a detail-oriented and reliable Data Labeling Specialist to support our machine learning and AI initiatives. In this role, you will be responsible for accurately labeling, categorizing, and annotating data to help...
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Mexico City Amazon A tiempo completoAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our...
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Mexico City Amazon A tiempo completoAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our...
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Bilingual QA Engineer
hace 3 semanas
Mexico City Amazon Music A tiempo completoA global audio entertainment service is seeking a Quality Assurance Engineer fluent in Japanese, English, and Spanish. This full-time role requires expertise in Software Quality Assurance methodology, strong communication skills, and experience with API and Mobile testing. As part of an agile team, you will develop test plans, advocate for quality in...
