Call center representative

hace 3 días


Chihuahua City, México Epsilon Solutions Ltd. A tiempo completo

Role: Bilingual Customer Service AgentLocation: AZCAPOTZALCO- Mexico City, Mexico (ONSITE)Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis.QualificationsHigh School diploma completed.Advanced English level (B2+ and above).1+ years of Customer Service, Tech Support or Sales experience.Strong communication and interpersonal skills.Problem-solving and conflict resolution skills.Attention to detail and ability to multitask effectively.Knowledge of CRM systems and tools preferred.Schedule flexibility.



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