Customer support specialist

hace 4 días


Tuxtla Gutiérrez, México Hudson Talent Solutions A tiempo completo

Client Support SpecialistLocation:Mexico City |Hybrid:3 days in office, 2 remoteEmployment:Full-time |Salary:Starting at 30,000 MXN grossAbout the RoleWe're looking for aClient Support Specialistto join the team of a major global client. In this role, you'll manage enterprise accounts, deliver exceptional support, and ensure clients maximize the value of their solutions.Key ResponsibilitiesManage a portfolio ofpremium enterprise clients.Handle daily requests, troubleshoot issues, and coordinate with internal teams.Designsearch blueprints and dashboardsusing Boolean logic.Translate data intoclear, actionable insightsfor clients.Deliver demos, training sessions, and enablement programs to drive adoption.What We're Looking ForBachelor's degree and3+ years of B2 B client support experience, ideally in Saa S.Strong analytical and problem-solving skills.Excellent communication and presentation skills in English.Knowledge of Portuguese (Nice to Have)Ability to manage multiple priorities in a fast-paced environment.



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