Customer Success Manager
hace 3 días
As a Customer Success Manager, you'll be at the forefront of ensuring our most valuable customers achieve extraordinary results with our software solutions. You'll develop and execute account plans, deliver impactful business reviews, and serve as the trusted advisor who helps customers navigate the complexities of tax compliance. If you're passionate about customer outcomes and thrive on building deep, lasting partnerships with enterprise organizations, this is your opportunity to make a significant impact on a global scale.Closely monitor accounts to identify and eliminate attrition risk before it materializesEstablish and sustain relationships through the full subscription lifecycle, ensuring ongoing customer successMonitor adoption and utilization trends, providing data-driven recommendations based on risk assessment and business needsCapture and convey customer feedback internally to drive continuous improvement of our products and services5+ years of customer success, account management, or sales experience in SaaS or a similar industry~Proficiency in English~ General knowledge of tax reporting and compliance is a plus~ Excellent communication skills, including issue tracking, triaging, and crisis management~ Experience with process improvement, decision-making frameworks, and strategic planning~ Proficiency with CSM technologies such as Salesforce, Gainsight, or similar platforms~ Ability to efficiently manage multiple customer projects simultaneously~ Experience supporting global customers across multiple products~ Strong presentation skills with the ability to deliver informative, well-organized content~ Proficiency in Portuguese is a plusMeal Vouchers to Assist with Food ExpensesGlobally recognized Training and Development programs
-
Customer Success Manager
hace 3 días
San Lorenzo Tenochtitlán, México SaaS Company A tiempo completoAs a Customer Success Manager, you'll be at the forefront of ensuring our most valuable customers achieve extraordinary results with our software solutions. You'll own relationships with 10-15 of our top strategic accounts—driving product adoption, mitigating risk, and creating the kind of value that turns customers into lifelong partners.This role is...
-
Customer Success Manager
hace 6 días
Tenochtitlán, México SaaS Company A tiempo completoAs a Customer Success Manager, you'll be at the forefront of ensuring our most valuable customers achieve extraordinary results with our software solutions. You'll own relationships with 10-15 of our top strategic accounts—driving product adoption, mitigating risk, and creating the kind of value that turns customers into lifelong partners. This role is...
-
Customer Success Manager
hace 5 días
Tenochtitlán, México SaaS Company A tiempo completoAs a Customer Success Manager, you'll be at the forefront of ensuring our most valuable customers achieve extraordinary results with our software solutions. You'll own relationships with 10-15 of our top strategic accounts—driving product adoption, mitigating risk, and creating the kind of value that turns customers into lifelong partners. This role is...
-
Customer Success Professional
hace 5 días
Tenochtitlán, México beBeeCommercial A tiempo completoCustomer Relationship Manager Skillful customer success professional with expertise in driving growth and delivering commercial excellence within the contract logistics business.
-
Customer Success Manager
hace 4 días
Tenochtitlán, México SaaS Company A tiempo completoAs a Customer Success Manager, you'll be at the forefront of ensuring our most valuable customers achieve extraordinary results with our software solutions. You'll own relationships with 10-15 of our top strategic accounts—driving product adoption, mitigating risk, and creating the kind of value that turns customers into lifelong partners.This role is...
-
Customer Success Manager
hace 5 días
Tenochtitlán, México SaaS Company A tiempo completoAs a Customer Success Manager, you'll be at the forefront of ensuring our most valuable customers achieve extraordinary results with our software solutions. You'll own relationships with 10-15 of our top strategic accounts—driving product adoption, mitigating risk, and creating the kind of value that turns customers into lifelong partners.This role is...
-
Customer Success Manager
hace 5 días
Tenochtitlán, México SaaS Company A tiempo completoAs a Customer Success Manager, you'll be at the forefront of ensuring our most valuable customers achieve extraordinary results with our software solutions. You'll own relationships with 10-15 of our top strategic accounts—driving product adoption, mitigating risk, and creating the kind of value that turns customers into lifelong partners.This role is...
-
Customer Success Manager
hace 5 días
Tenochtitlán, México SaaS Company A tiempo completoAs a Customer Success Manager, you'll be at the forefront of ensuring our most valuable customers achieve extraordinary results with our software solutions. You'll own relationships with 10-15 of our top strategic accounts—driving product adoption, mitigating risk, and creating the kind of value that turns customers into lifelong partners.This role is...
-
Customer Success Manager
hace 6 días
San Lorenzo Tenochtitlán, México Datacultr A tiempo completoDatacultr is a global Digital Operating System for Risk Management and Debt Recovery, we drive Collection Efficiencies, Reduce Delinquencies and Non-Performing Loans (NPL's). Datacultr is a Digital-Only provider of Consumer Engagement, Recovery and Collection Solutions, helping Consumer Lending, Retail, Telecom and Fintech Organizations to expand and grow...
-
Customer Account Manager
hace 2 semanas
San Lorenzo Tenochtitlán, México Serac A tiempo completoCustomer Account Manager – Packaging & Automation Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly) ***US TOURIST VISA REQUIRED (For Training in the U.S)*** About the Role The Customer Account Manager is the trusted partner for Serac's existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term satisfaction....
