Success Architect
hace 3 días
Success ArchitectLocation: Mexico City (Hybrid)About the RoleWe are looking for a Success Architect to lead strategic client value realization for our top enterprise customers across North America and globally. As the senior-most post-sales advisor, you will partner with C-level stakeholders to design and deliver solutions that drive retention, growth, and long-term success.Success Architects play a pivotal role in supporting our client's most critical customers. You will provide expert guidance on solution design, scalability, and best practices, while proactively identifying risks and recommending improvements to maintain technical health. Your insights will empower customers to plan, develop, and evolve their implementations—aligning technology with business goals.What You'll Do- Drive Gross Revenue Retention (GRR) for enterprise accounts.Partner with Customer Success and Sales to ensure executive alignment, adoption, and renewals.Assess implementations and deliver recommendations on architecture, solution design, lifecycle management, and feature adoption.Act as a technical SME , offering proactive and reactive guidance on architecture, technology strategy, and best practices.Simplify complex concepts for technical and executive audiences.Identify gaps and recommend product enhancements or custom solutions.Represent the voice of the customer to influence the product roadmap.Provide thought leadership in events and client forums.Stay ahead of trends in AI and media intelligence , connecting insights to business outcomes.Manage multiple client programs with strong prioritization.What You'll Bring- 6+ years in enterprise account management, consulting, or SaaS customer success.Familiarity with APIs, integrations, data structuring, and data architecture .Ability to turn complex data into actionable insights.Deep understanding of consumer & media intelligence and interest in AI.Experience with C‐level stakeholders (marketing, communications, PR).Strong knowledge of enterprise SaaS value drivers .Excellent communication, problem‐solving, and organizational skills.Comfortable in matrixed global environments.Excellent English (written and verbal).Why Join Us?You'll shape the strategic direction of our client's most valuable customer relationships across a fast‐growing region—a career‐defining role for someone who thrives on ownership and impact.What We Offer- Salary range: 70-85k MXN gross monthly.Major medical insurance + grocery vouchers + savings fund + law benefits.Calm App subscription for you and your loved ones.Energetic, hybrid work environment.Inclusive community with ongoing professional development.
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Success Architect
hace 4 días
Ciudad de México Hudson Talent Solutions A tiempo completoSuccess Architect Location: Mexico City (Hybrid) About the Role We are looking for a Success Architect to lead strategic client value realization for our top enterprise customers across North America and globally. As the senior-most post-sales advisor, you will partner with C-level stakeholders to design and deliver solutions that drive retention, growth,...
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Customer Success Architect
hace 2 días
Juárez, Juárez, Chih., México Hudson Talent Solutions A tiempo completoCustomer Success Architect Location: Mexico City (Hybrid) About the Role We are looking for a Success Architect to lead strategic client value realization for our top enterprise customers across North America and globally. As the senior-most post-sales advisor, you will partner with C-level stakeholders to design and deliver solutions that drive retention,...
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Customer Success Architect
hace 1 día
Ciudad Juárez, México Hudson Talent Solutions A tiempo completoCustomer Success ArchitectLocation: Mexico City (Hybrid)About the RoleWe are looking for a Success Architect to lead strategic client value realization for our top enterprise customers across North America and globally. As the senior-most post-sales advisor, you will partner with C-level stakeholders to design and deliver solutions that drive retention,...
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Senior Success Architect
hace 2 semanas
Ciudad de México, Ciudad de México Salesforce A tiempo completoTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...
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Senior Success Architect
hace 2 semanas
Ciudad de México, Ciudad de México Salesforce A tiempo completoTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...
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Success Architect
hace 3 semanas
Ciudad de México Salesforce A tiempo completoJob CategoryCustomer SuccessJob Details**About Salesforce**We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...
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Principal Success Architect
hace 3 días
Ciudad de México, CDMX ServiceNow A tiempo completo**Company Description** It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...
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Senior Cloud
hace 3 semanas
Ciudad de México Kyndryl A tiempo completoA global technology services company in Mexico City is seeking an experienced Infrastructure Architect. This role is pivotal in leading technical projects and ensuring client success. The ideal candidate will have over 10 years of experience across various technology domains, particularly within Data Center environments. Strong communication and project...
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Solutions Architect
hace 3 semanas
Ciudad de México TechBiz Global GmbH A tiempo completoAt TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a bilingual **Solutions Architect** to join one of our **clients**' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.**Location**: Remote (Eastern Time...
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Solution Architect
hace 1 día
Ciudad de México, Ciudad de México Netomi A tiempo completoThe Role: You will be responsible for : Architect Enterprise-Grade Solutions - Lead technical discovery and solution design for large-scale deployments, mapping business objectives to robust technical architectures.Define integration strategies leveraging REST/GraphQL APIs, webhooks, SDKs, event-driven patterns, and secure enterprise data flows.Own...
