Relationship manager/product support analyst
hace 2 semanas
We are looking for someone with strong analytical and BA skills, excellent communication and collaboration abilities, as well as documentation skills. Experience in support or operational project work is preferred. Must be willing to work 7am - 6pm Mexico Time Zone, 4 days a week.WHAT YOU GET TO DO:As an RM1, you will be a key technical contributor, leveraging your expertise and experience to drive the successful execution of a project. This role involves not only hands-on technical responsibilities but also leadership and mentorship to ensure the growth and proficiency of the team.Technical leadership- Provide technical expertise and guidance to the team on case review with proper documentation on cases in CB/Df M/CSI tool. Follow and enforce to follow the processes.Project Management- Help in the development of project plans, set milestones. Identifying and mitigating risks as needed. Prepare re-occurring issues documentation.Team Collaborations- mentor & coach juniors in their questions/concerns/clarifications. Training new RMs in the project as and when needed.Innovation & Optimization- Continuously evaluate and optimize existing processes and systems. Introduce and implement innovative solutions to enhance system efficiency and performance.Quality assurance and problem-solving skills- Ensure high-quality standards. Address complex technical issues and provide effective solutions.Collaboration with leadership- Collaborate with TL/Manager to align engineering strategies with overall business objectives. Provide input for technology-related decision-making and long-term planning.WHAT YOU BRING:Minimum 3 years of relevant experience in providing support or an equivalent combination of education and experience.Customer centric mindset with a passion for delivering exceptional customer experiences.Experience in program/project management and process improvement, preferably in a support/operational project environment.Excellent leadership and communication skills, with the ability to influence and collaborate with stakeholders at all levels.Strong understanding of software architectures, Microsoft products, software lifecycle methodology, and information systems development required.Sound problem resolution, judgment, and decision-making skills required.Analytical mindset with the ability to interpret data and make data driven decisions to improve support operations.Must be able to communicate effectively.Strong technical design and process analysis skills may be required.Strong business-analyst background preferred.Bachelor's degree in computer science, Information Technology, or related field required.MORE ABOUT WIMMER SOLUTIONSWimmer Solutions is proud to be an equal-opportunity employer. All applicants will be considered for employment regardless of race, color, religion or belief, age, gender identity, sexual orientation, national origin, parental status, veteran, or disability status. Wimmer Solutions is committed to achieving a diverse employee network through all aspects of the hiring process and we welcome all applicants.If you are passionate about what you do and want to join a diverse team dedicated to diversity, equity, and inclusion in the workplace, we would love to hear from you. Get the job you have always wanted. You will join a broad team of professionals who are energized about their careers as well as their community. For more career opportunities or to refer a friend, please visit
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Relationship Manager Mexicali
hace 2 semanas
Tijuana, México Global Payments Inc. A tiempo completoRelationship Manager Esta posición tiene como objetivo la atracción de nuevos negocios para brindar soluciones tecnológicas de cobro/pago (Terminal Punto de Venta TPV) con el respaldo bancario para sus operaciones diarias. Actividades Prospección y apertura de nuevos sectores Comunicación e imagen profesional Automóvil propio (Indispensable) Gusto por...
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Relationship Manager Mexicali
hace 2 semanas
Tijuana, México Global Payments Inc. A tiempo completoRelationship Manager Esta posición tiene como objetivo la atracción de nuevos negocios para brindar soluciones tecnológicas de cobro/pago (Terminal Punto de Venta TPV) con el respaldo bancario para sus operaciones diarias. Actividades Prospección y apertura de nuevos sectores Comunicación e imagen profesional Automóvil propio (Indispensable) Gusto por...
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Client Relationship
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Tijuana, México Pluxee A tiempo completoA leading employee benefits company is seeking a Client Relationship Manager in Mexico. In this role, you will manage and nurture client relationships, identify upsell opportunities, and conduct reviews. The ideal candidate has 3–5 years of experience in client relationship management, a relevant bachelor's degree, and certification as a Client...
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Product Cost Manager
hace 2 semanas
Tijuana, México Vertiv Group A tiempo completoPOSITION SUMMARY The Product Cost Manager for Thermal BU provides the margin improvement strategy plan subject matter expertise and VAVE knowledge for the Custom Thermal projects and products. The Cost Manager works with the Thermal Strategy Director and Product Offering team to develop the VAVE and margin improvement strategy for the Americas region along...
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Relationship Manager Mexicali
hace 3 días
Tijuana, Baja California, México Global Payments Inc. A tiempo completoDescriptionRelationship ManagerEsta posición tiene como objetivo la atracción de nuevos negocios para brindar soluciones tecnológicas de cobro/pago (Terminal Punto de Venta TPV) con el respaldo bancario para sus operaciones diarias.Actividades:Prospección y apertura de nuevos sectoresComunicación e imagen profesionalAutomóvil propio...
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Relationship Manager — Payments
hace 4 días
Tijuana, México Global Payment Holding Company A tiempo completoUna empresa de tecnología de pagos busca un Relationship Manager en Tijuana, Baja California, que se encargue de atraer nuevos negocios y brindar soluciones tecnológicas de cobro y pago. Los candidatos ideales tendrán experiencia en ventas y desarrollo de negocios, con alta movilidad para visitar clientes. El puesto ofrece un salario base de $15,000 MXN,...
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Relationship Manager — Payments
hace 2 semanas
Tijuana, México Global Payment Holding Company A tiempo completoUna empresa de tecnología de pagos busca un Relationship Manager en Tijuana, Baja California, que se encargue de atraer nuevos negocios y brindar soluciones tecnológicas de cobro y pago. Los candidatos ideales tendrán experiencia en ventas y desarrollo de negocios, con alta movilidad para visitar clientes. El puesto ofrece un salario base de $15,000 MXN,...
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Relationship Manager — Payments
hace 4 días
Tijuana, México Global Payment Holding Company A tiempo completoUna empresa de tecnología de pagos busca un Relationship Manager en Tijuana, Baja California, que se encargue de atraer nuevos negocios y brindar soluciones tecnológicas de cobro y pago. Los candidatos ideales tendrán experiencia en ventas y desarrollo de negocios, con alta movilidad para visitar clientes. El puesto ofrece un salario base de $15,000 MXN,...
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Relationship Manager Mexicali
hace 2 semanas
Tijuana, México Global Payment Holding Company A tiempo completoEvery day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....
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Relationship Manager Mexicali
hace 2 semanas
Tijuana, México Global Payment Holding Company A tiempo completoEvery day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....
