Customer Account Manager
hace 1 día
Customer Account Manager – Packaging & AutomationFull-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly)***US TOURIST VISA REQUIRED (For Training in the U.S)***About the RoleThe Customer Account Manager is the trusted partner for Serac's existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term satisfaction. You'll be the primary point of contact for customers, supporting everything from new formats and upgrades to training, audits, and service visits.Success in this role is measured by customer loyalty, revenue growth, and satisfaction.What You BringStrong understanding of the automation & packaging machinery industryExcellent communication, negotiation, and problem-solving skillsAbility to manage multiple priorities independentlyProfessional, customer-first mindsetStrong organizational and time-management skillsFluent in English for all job-related communicationsAdvanced proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)Education & ExperienceBachelor's degree in a relevant field (required)10+ years experience with packaging equipment5+ years experience with filling & capping machines5+ years managing customer accounts in an industrial/OEM environmentSales & GrowthDrive sales by promoting tooling, upgrades, retrofits, service visits, maintenance contracts, and spare partsIdentify and execute growth opportunities within existing customer accountsBuild and execute strategic account plans to maximize customer valueAccount Management & Customer RelationshipsManage and grow assigned customer accountsBuild strong relationships with key decision-makers and stakeholdersAct as the voice of the customer internallyCustomer Service & SatisfactionDeliver exceptional service and ensure high customer satisfactionProactively resolve issues and escalate when necessaryTrack and respond to customer feedback and survey resultsOperational CollaborationPartner with Operations, Engineering, and Service teams to support customer needsSupport Field Service Technicians with documentation and parts inventory auditsContribute to new programs and customer-driven solutionsTravel & Work EnvironmentUp to 50% travel to customer sitesOffice-based with frequent customer interactionDomestic and limited international travel requiredAbility to lift up to 50 lbs and perform basic physical tasks during site visitsAdditional RequirementsMust be eligible to travel to the U.S. on a tourist (B-1/B-2) visa for training, if applicableAbility to work flexible hours as needed to support customers and projectsFull-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly)***US TOURIST VISA REQUIRED (For Training in the U.S)***#CustomerAccountManager#AccountManagement#CustomerSuccess#AftermarketSales#B2BSales
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Customer Account Manager
hace 7 días
San Lorenzo Tenochtitlán, México Serac A tiempo completoCustomer Account Manager – Packaging & Automation Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly) ***US TOURIST VISA REQUIRED (For Training in the U.S)*** About the Role The Customer Account Manager is the trusted partner for Serac's existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term satisfaction....
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Customer Account Manager
hace 2 semanas
Tenochtitlán, México Serac A tiempo completo🚀 Customer Account Manager – Packaging & Automation📍 Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly)***US TOURIST VISA REQUIRED (For Training in the U.S)***🔎 About the RoleThe Customer Account Manager is the trusted partner for Serac’s existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term...
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Customer Account Manager
hace 2 semanas
Tenochtitlán, México Serac A tiempo completo🚀 Customer Account Manager – Packaging & Automation📍 Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly)***US TOURIST VISA REQUIRED (For Training in the U.S)***🔎 About the RoleThe Customer Account Manager is the trusted partner for Serac’s existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term...
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Customer Account Manager
hace 1 semana
Tenochtitlán, México Serac A tiempo completo🚀 Customer Account Manager – Packaging & Automation📍 Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly)***US TOURIST VISA REQUIRED (For Training in the U.S)***🔎 About the RoleThe Customer Account Manager is the trusted partner for Serac’s existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term...
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Customer Account Manager
hace 4 horas
Tenochtitlán, México Serac A tiempo completoCustomer Account Manager – Packaging & Automation Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly) ***US TOURIST VISA REQUIRED (For Training in the U.S)*** About the Role The Customer Account Manager is the trusted partner for Serac's existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term satisfaction....
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Customer Account Manager
hace 1 semana
Tenochtitlán, México Nextshore A tiempo completoAccount Manager &##128205; CDMX - Zona Poniente (Presencial o Híbrido) &##Lunes a viernes, 9:00 a.m. a 6:00 p.m. &##Tiempo completo En Nextshore estamos creciendo, y buscamos a nuestro próximo Account Manager para unirse a nuestro equipo interno. Si disfrutas resolver problemas, mantener relaciones sólidas con los clientes y asegurarte de que cada detalle...
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Account Manager
hace 1 día
San Lorenzo Tenochtitlán, México Kids2 A tiempo completoPlease note: All resumes must be submitted in English, as the hiring process will be conducted in English.SUMMARYThe Account Manager (fluent in Spanish and English) is responsible for Ecommerce Accounts "Mercado Libre and Amazon", leading business results, including sales volume, spending within budget and share growth. The Account Manager is the lead...
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Account Manager
hace 4 semanas
San Lorenzo Tenochtitlán, México Kids2 A tiempo completoPlease note: All resumes must be submitted in English, as the hiring process will be conducted in English. SUMMARY The Account Manager (fluent in Spanish and English) is responsible for Ecommerce Accounts "Mercado Libre and Amazon", leading business results, including sales volume, spending within budget and share growth. The Account Manager is the lead...
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Account Manager
hace 1 día
San Lorenzo Tenochtitlán, México Wivboost A tiempo completoEn Wivboost seguimos creciendo y buscamos un(a) Account Manager apasionado(a) por la comunicación, el marketing y la gestión de clientes.El/la Account Manager es el puente estratégico entre el cliente y la agencia . Su misión es garantizar que los proyectos se ejecuten a tiempo, con calidad y alineados a las necesidades del cliente. Además de coordinar...
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Account Manager
hace 5 días
Tenochtitlán, México Nextshore A tiempo completo🌊 Account Manager📍 CDMX - Zona Poniente (Presencial o Híbrido)🕘 Lunes a viernes, 9:00 a.m. a 6:00 p.m.💼 Tiempo completoEn Nextshore estamos creciendo, y buscamos a nuestro próximo Account Manager para unirse a nuestro equipo interno. Si disfrutas resolver problemas, mantener relaciones sólidas con los clientes y asegurarte de que cada detalle...
