Customer Account Manager
hace 2 semanas
🚀 Customer Account Manager – Packaging & Automation📍 Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly)***US TOURIST VISA REQUIRED (For Training in the U.S)***🔎 About the RoleThe Customer Account Manager is the trusted partner for Serac’s existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term satisfaction. You’ll be the primary point of contact for customers, supporting everything from new formats and upgrades to training, audits, and service visits.Success in this role is measured by customer loyalty, revenue growth, and satisfaction.🧠 What You BringStrong understanding of the automation & packaging machinery industryExcellent communication, negotiation, and problem-solving skillsAbility to manage multiple priorities independentlyProfessional, customer-first mindsetStrong organizational and time-management skillsFluent in English for all job-related communicationsAdvanced proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)🎓 Education & ExperienceBachelor’s degree in a relevant field (required)10+ years experience with packaging equipment5+ years experience with filling & capping machines5+ years managing customer accounts in an industrial/OEM environment💰 Sales & GrowthDrive sales by promoting tooling, upgrades, retrofits, service visits, maintenance contracts, and spare partsIdentify and execute growth opportunities within existing customer accountsBuild and execute strategic account plans to maximize customer value🤝 Account Management & Customer RelationshipsManage and grow assigned customer accountsBuild strong relationships with key decision-makers and stakeholdersAct as the voice of the customer internally⭐ Customer Service & SatisfactionDeliver exceptional service and ensure high customer satisfactionProactively resolve issues and escalate when necessaryTrack and respond to customer feedback and survey results⚙️ Operational CollaborationPartner with Operations, Engineering, and Service teams to support customer needsSupport Field Service Technicians with documentation and parts inventory auditsContribute to new programs and customer-driven solutions✈️ Travel & Work EnvironmentUp to 50% travel to customer sitesOffice-based with frequent customer interactionDomestic and limited international travel requiredAbility to lift up to 50 lbs and perform basic physical tasks during site visits🌍 Additional RequirementsMust be eligible to travel to the U.S. on a tourist (B-1/B-2) visa for training, if applicableAbility to work flexible hours as needed to support customers and projects📍 Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly)***US TOURIST VISA REQUIRED (For Training in the U.S)***#CustomerAccountManager #AccountManagement #CustomerSuccess #AftermarketSales #B2BSales
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Customer Account Manager
hace 2 semanas
Tenochtitlán, México Serac A tiempo completo🚀 Customer Account Manager – Packaging & Automation📍 Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly)***US TOURIST VISA REQUIRED (For Training in the U.S)***🔎 About the RoleThe Customer Account Manager is the trusted partner for Serac’s existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term...
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Customer Account Manager
hace 12 horas
Tenochtitlán, México Serac A tiempo completoCustomer Account Manager – Packaging & Automation Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly) ***US TOURIST VISA REQUIRED (For Training in the U.S)*** About the Role The Customer Account Manager is the trusted partner for Serac's existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term satisfaction....
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Customer Account Manager
hace 1 semana
Tenochtitlán, México Nextshore A tiempo completoAccount Manager &##128205; CDMX - Zona Poniente (Presencial o Híbrido) &##Lunes a viernes, 9:00 a.m. a 6:00 p.m. &##Tiempo completo En Nextshore estamos creciendo, y buscamos a nuestro próximo Account Manager para unirse a nuestro equipo interno. Si disfrutas resolver problemas, mantener relaciones sólidas con los clientes y asegurarte de que cada detalle...
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Customer Account Manager
hace 1 día
San Lorenzo Tenochtitlán, México Serac A tiempo completoCustomer Account Manager – Packaging & AutomationFull-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly)***US TOURIST VISA REQUIRED (For Training in the U.S)***About the RoleThe Customer Account Manager is the trusted partner for Serac's existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term satisfaction....
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Customer Account Manager
hace 1 semana
San Lorenzo Tenochtitlán, México Serac A tiempo completoCustomer Account Manager – Packaging & Automation Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly) ***US TOURIST VISA REQUIRED (For Training in the U.S)*** About the Role The Customer Account Manager is the trusted partner for Serac's existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term satisfaction....
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Account Manager
hace 1 semana
Tenochtitlán, México Nextshore A tiempo completoAccount Manager CDMX - Zona Poniente (Presencial o Híbrido) Lunes a viernes, 9:00 a.m. a 6:00 p.m. Tiempo completoEn Nextshore estamos creciendo, y buscamos a nuestro próximo Account Manager para unirse a nuestro equipo interno. Si disfrutas resolver problemas, mantener relaciones sólidas con los clientes y asegurarte de que cada detalle esté bajo...
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Account Manager
hace 5 días
Tenochtitlán, México Nextshore A tiempo completo🌊 Account Manager📍 CDMX - Zona Poniente (Presencial o Híbrido)🕘 Lunes a viernes, 9:00 a.m. a 6:00 p.m.💼 Tiempo completoEn Nextshore estamos creciendo, y buscamos a nuestro próximo Account Manager para unirse a nuestro equipo interno. Si disfrutas resolver problemas, mantener relaciones sólidas con los clientes y asegurarte de que cada detalle...
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Account Manager
hace 6 días
Tenochtitlán, México Nextshore A tiempo completo🌊 Account Manager📍 CDMX - Zona Poniente (Presencial o Híbrido)🕘 Lunes a viernes, 9:00 a.m. a 6:00 p.m.💼 Tiempo completoEn Nextshore estamos creciendo, y buscamos a nuestro próximo Account Manager para unirse a nuestro equipo interno. Si disfrutas resolver problemas, mantener relaciones sólidas con los clientes y asegurarte de que cada detalle...
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Account Specialists Manager
hace 11 horas
Tenochtitlán, México Adecco A tiempo completoRetention Manager Do you have experience leading sales teams focused on retention and upsell? Have you managed teams that support U.S.-based customers? This is your opportunity to join a leading global technology company. About the Role We are looking for a People Manager to lead a team of Account Specialists responsible for retention, growth, and support of...
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Account Specialists Manager
hace 1 día
Tenochtitlán, México Adecco A tiempo completoRetention Manager Do you have experience leading sales teams focused on retention and upsell? Have you managed teams that support U.S.-based customers? This is your opportunity to join a leading global technology company. About the Role We are looking for a People Manager to lead a team of Account Specialists responsible for retention, growth, and support of...
