Relationship Representative
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MetaQuotes is seeking a Relationship Representative (Spanish - speaking) to join our office in Mexico City - Mexico.
The ideal candidate must be fluent in Spanish and proficient in English. We are looking for a motivated, organized, and customer-focused professionals with a strong understanding of trading technologies, Forex & Stock markets, Hedge Funds, and the fintech industry. The successful candidate will excel at building long-term client relationships and delivering outstanding customer support.
Responsibilities:
- Assisting with customer service via emails and telephone
- Building relationships with customers
- Teaching the MetaTrader trading platforms functionality to new and prospective clients (remotely/live face to face)
- Dealing with variety of tasks assigned by HQ
Requirements:
- Bachelor's degree in Business, Finance, Management, or IT related
- Very good interpersonal skills: dynamic personality, ability to maintain client interest, ability to make captivating product presentations
- Ability to take initiative, meet deadlines, and work under pressure
- Business/corporate representative personality and appearance
- Desire and ability to learn new skills, work in a team
- Knowledge or working experience in financial markets (Brokerage/ Forex or Exchange markets, Hedge Funds) or in Fintech
- 1+ year working experience with trading software for corporate clients
Additional Requirements (to be considered as advantage):
- Experience in working with MetaTrader 4 or 5 Trading Platforms
- Knowledge of the MetaTrader 4 or 5 Administrator & or Manager Terminals (back office)
- Experience in working in Fintech, brokers, hedge funds or other financial institutions
Attractive remuneration and benefits package will be offered to the successful candidate.
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