Senior Executive Assistant
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Exciting Remote Opportunity We're Hiring a Senior Executive Assistant
Are you an operationally sharp, assertive, and detail-oriented professional with exceptional communication skills? We are seeking a Senior Executive Assistant based in Mexico to streamline operations and take ownership of administrative and billing workflows for a fast-growing US-based home services company
C1 ENGLISH LEVEL IS REQUIRED.
Job Details at a Glance- Job Title: Senior Executive Assistant
- Job ID: IOHMST8
- Location: Mexico
- Job Status: Full Time
- Work Schedule: Monday to Friday, flexible within 8:00 AM to 5:00 PM (EST)
- Target Start Date: ASAP
Our client is a successful, profitable, and fast-growing home services company based in Maryland, USA. Having been in business for 9 years, they pride themselves on quality service. Currently, the founder is the primary bottleneck for client-facing interactions. They are looking for a proactive, sharp, and highly organized Executive Assistant to step in, streamline their operations, and take ownership of their administrative and billing workflows.
About the RoleWe are seeking an Executive Assistant who is a master of organization and assertive yet professional communication. Your number one priority will be taking over invoice collection and past-due payment follow-ups to fix current cash flow bottlenecks.
Additionally, you will provide critical administrative support, coordinate website updates, and act as a vital backup for customer phone calls.
- Follow up on past-due invoices and outstanding collections.
- Track and systematically manage aging accounts receivable (10-day and 30-day billing cycles).
- Request, collect, and organize missing client documentation (W-9s, 1099s, etc.).
- Provide seamless phone coverage and handle customer service inquiries.
- Assist with dispatch coordination and scheduling adjustments for field technicians.
- Process incoming web forms, lead inquiries, and general email correspondence.
- Act as the liaison between the business owner and the website developer to ensure updates, tweaks, and changes are executed accurately.
- Handle daily administrative tasks to free up the business owner’s time.
- Communication Skills: Flawless, near-native English fluency is critical. You must be entirely comfortable speaking with American clients over the phone regarding sensitive financial/billing matters.
- Assertive & Professional: Comfortable making outbound collections calls while maintaining excellent customer relations and upholding company culture.
- Tech-Savvy: Fast learner who easily navigates multiple software platforms, scheduling tools, and CRM systems.
- Social Media: Facebook and general social media savviness is beneficial.
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