Customer Operations

At A. Stucki Company, we’re all about innovation, engineering excellence, and keeping the rail industry on track—literally! Founded in 1911, we’ve evolved into a powerhouse of businesses delivering cutting‑edge parts and services for rail systems worldwide. From dynamic control products and brake system components to springs, bearings, and track...

Una empresa multinacional del tabaco busca un pasante en Monterrey para la gestión de clientes. Las responsabilidades incluyen el mantenimiento de dashboards en Excel y reportes de desempeño. Se requiere un estudiante de Marketing o áreas afines, con habilidades intermedias en Excel y Power Point, así como dominio del inglés. Se ofrece un entorno de...

Celestica Inc. in Monterrey is seeking a Customer Focused Team Manager 1 to lead a site-based team and execute customer-facing programs, guided by senior management. The CFT role encompasses program management and collaboration with SCM, engineering and quality to deliver value and build customer loyalty.Five to seven years of relevant experience and a...

A global engineering firm in Monterrey seeks a proactive Customer Service & Operations Planner to support daily operations and enhance customer experiences. The ideal candidate will have over 7 years of manufacturing experience, strong English communication skills, and expertise in production planning. Responsibilities include managing customer inquiries,...

Colonial Group in Monterrey, MX is seeking a Service Specialist I to join the Operations Account Teams. The role focuses on level one support for customers, ensuring consistent service, improving efficiency, and supporting account teams in day-to-day operations.You will work Monday to Friday, interact with customer-facing teams and carriers, use Salesforce,...

ProTrans International is seeking a Logistics Coordinator in Monterrey, Mexico to handle transactional work with carriers and internal support teams to improve customer experience. The role is the primary day-to-day contact and covers customer service at plant level, driving supply chain solutions and border crossing coordination.You will also assist with...

The HEINEKEN Company en Monterrey, México, busca un profesional para apoyar el servicio al cliente y la operación de la plataforma Heishop. Serás el punto de contacto para asesores y care de clientes, asegurando la configuración adecuada y la resolución de incidencias.El rol requiere disponibilidad para laborar de lunes a sábado y festivos, experiencia...

About The Role Individuals in this role are logistics experts and serve as the frontline for resolving customer and carrier issues, playing a critical role in maintaining service quality and customer satisfaction. We are looking for professionals who are proactive problem-solvers, comfortable working directly with both carriers and customers, and who...